Desktop Support Technician

3 weeks ago


Westlake, United States Snowrelic INC Full time

Address user tickets regarding hardware, software and networking

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

**Job Type**: Contract

Pay: $21.08 - $27.38 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Schedule:

- 8 hour shift

Work Location: On the road


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