Customer Service Associate

1 week ago


Gainesville, United States Elegant Beauty Supplies Inc. Full time

Job Summary:

- **Giorgio's Beauty Warehouse is opening a second location**_
We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, assisting with sales inquiries, and ensuring a positive shopping experience.

**Responsibilities**:

- Greet and assist customers in a professional and courteous manner
- Provide product information and demonstrate features to customers
- Process sales transactions accurately using cash registers or point-of-sale systems
- Handle customer inquiries and resolve any issues or complaints promptly
- Maintain a clean and organized work environment
- Assist with inventory management and restocking shelves as needed
- Collaborate with team members to achieve sales goals
- Stay up-to-date on product knowledge and promotions
- Follow company policies and procedures regarding cash handling, returns, and exchanges

**Experience**:

- Previous customer service experience in retail is preferred
- Cash handling experience is a plus
- Retail sales or wireless sales experience is beneficial
- Ability to conduct product demonstrations effectively
- Bilingual skills (if applicable) are an asset

**Skills**:

- Excellent phone etiquette and communication skills
- Strong time management abilities to prioritize tasks effectively
- Proficient in using cash registers or point-of-sale systems
- Basic understanding of retail math for calculating discounts, taxes, etc.
- Ability to work well in a team environment

We offer competitive pay and opportunities for career growth within our company. If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced retail environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

**Job Types**: Full-time, Part-time

Pay: $13.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed

Ability to Relocate:

- Gainesville, FL 32609: Relocate before starting work (required)

Work Location: In person



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