Admissions & Continued Occupancy Clerk

2 months ago

Beaumont, United States Beaumont Housing Authority Full time

Admissions & Continued Occupancy Clerk

**Department **Compliance
**Reports To **VP, Housing Programs

**Work Schedule **√ Full Time Part-Time
**Status **√ Regular Position Temporary Position

**GENERAL SUMMARY**:
Responsible for assisting in processing applicants for housing in all rent assisted programs operated by the Housing Authority as well as in performing a variety of clerical work related to the admission and continued occupancy of Housing Authority residents.

**DUTIES AND RESPONSIBILITIES**:
1. Schedules interviews for prospective applicants for housing.
3. Requests income verifications for applicants.
4. Confirm third party verifications.
5. Performs criminal backgrounds and HUD required reports for all prospective applicants.
7. Prepares unit offers for prospective applicants.
8. Prepares and sends appropriate notices of adjustments to clients in accordance with HUD regulations.
9. Maintains database for residents.
10. Maintain waiting list, select applicants on waiting list and provide names to Property Management to rent vacant units. 11. Establish and maintain database for tenants. Purge files as needed. 12. Take incoming calls from applicants, residents and the general public. Answer inquiries on all housing programs or refer calls to other Authority personnel.

13. Performs clerical duties in support of the Compliance Department.
14. Processes all outgoing mail as needed.
15. Attend staff meetings as required.
16. Performs other duties as assigned.

**SKILL SET REQUIREMENTS**:
**Education/Experience**: High school graduate or GED equivalent plus experience in clerical work.

**Preferred Skills/Qualifications**:
1. Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low-income, HCV program and HCV new construction.
2. Knowledge of Authority policies.
3. Ability to establish and maintain working relationships with other employees, residents, outside organizations and the public, and deal effectively with situations requiring tact and diplomacy, yet firmness.

4. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with applicants, tenants and other employees.

5. Ability to plan and prioritize duties.
6. Ability to communicate clearly and concisely orally and in writing.
7. Excellent organizational and interpersonal skills.
8. Strong computer skills.
9. Bondable.
10. Valid Texas Driver’s license.
11. Eligibility for coverage under PHA fleet auto insurance.
12. Ability to communicate bilingually is recommended, but not required.

**SUPERVISION GIVEN AND RECEIVED**
The employee receives instructions from the Compliance Manager. The employee has no supervisory responsibilities.

**COMPLEXITY/SCOPE OF WORK**
Manager. In addition, the employee must be able to handle complex interpersonal situations involving conflicts with tenants and applicants with skill and professionalism.

The employee's work affects all Authority residents. Accomplishment of tasks by the employee effectively and efficiently enhances the Authority’s ability to provide affordable housing that is decent, safe and sanitary

**PERSONAL CONTACT**
The employee’s personal contacts are primarily with residents and other employees.
Contacts with residents are particularly important. The purpose of these contacts is to give and obtain information necessary to do the tasks efficiently and safely and document all actions. Conditions under which contact occur can range from normal to stressful in an emergency situation

**PHYSICAL DEMANDS**
Work is principally sedentary, but may involve some physical exertion such as kneeling, crouching, or lifting, and travel to meetings, conferences or workshops in other cities.

**WORK ENVIRONMENT**
The employee's work involves the normal risks or discomforts associated with an office environment, but are usually in an area that is adequately cooled, heated, lighted, and ventilated.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.

Pay: $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift

Work Location: In person

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