Veterinary Receptionist

1 week ago


Austin, United States Northwest Veterinary Hospital Full time

Who we are:
Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Northwest Veterinary Hospital wants YOU on its team

Northwest Veterinary Hospital has been keeping Austin weird for over 60 years, and we're on the hunt for our next amazing client service representative to add to our fantastic team. We take employee well-being seriously. Ever wonder what it would be like to work in the vet field and still have a life? The team at Northwest Veterinary Hospital knows all about it We don't work overnights, Sundays, or holidays, and we also offer awesome benefits to support a healthy and rewarding work environment, including:
**Financial Benefits**:

- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program

**Wellness Benefits**:

- Health Insurance, including medical, dental, and vision
- Sick Time / Paid Time Off
- Supplemental insurance, including accident, disability, critical illness, and life insurance
- Health Savings Account
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program

**Workplace Benefits**:

- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- State license reimbursement
- VTNE exam fee reimbursement
- Continuing education allowance
- Uniform allowance
- Ability to join our Vetcor Techlife Facebook group of over 800 veterinary technicians company-wide

**Lifestyle Benefits**
- Six paid holidays
- Employee Assistance Program
- Parental leave
- Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)

Got some killer client communication skills to bring to the table? Fantastic Want to show off those phenomenal time management and organizational skills you’ve worked so hard to master? We can’t wait to see you in action

Our team members must also be willing to:

- Laugh. Life is short; smile while you still have teeth.
- Grow and learn and grow some more
- Be positive Because with the right catitude, anything is pawsible
- Be empathetic to our clients, your team members, and yourself
- Ask for help and offer help to others
- Share your knowledge, skills, and experiences with others (spidey powers would be cool too)
- Celebrate birthdays, new babies, anniversaries, and other life events because they’re important
- Listen to our clients as they explain why their pet is the best one that has ever lived

What we’re willing to give in return:

- Mentoring and support for all team members
- Flexibility with scheduling to ensure a healthy work-life balance
- Lunch breaks on the reg
- No over-nights, on-call shifts, Sundays, or holiday hours
- Support you in your desire to grow and advance your career - The more you know, the better off we all are
- Please note: The hiring manager is in the office on Mondays, Wednesdays, and Thursdays.
- Diversity, equity, inclusion, and belonging are core values of Northwest Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential._



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