Dispatcher/communications Officer

2 weeks ago

Cocoa, United States City of Cocoa Full time

**Salary**
- $18.39 Hourly**Location**
- Cocoa, FL**Job Type**
- Full-time**Job Number**
- 24-070**Department**
- Police / Communications**Opening Date**
- 04/29/2024**Closing Date**
- 5/14/2024 12:00 AM Eastern**JOB SUMMARY**
Under the direction of the Support Services Supervisor, performs moderate difficulty work in providing police and fire dispatching services in the communications facility of the Cocoa Police Department. The Dispatcher/Communications Officer is responsible for answering incoming calls from the public, inquiring nature of calls for accurate and rapid screening for proper routing, dispatching police and fire assistance, and transmitting messages on the teletype network. Employee gathers intelligence and monitors transmissions, broadcasts public safety information to mobile and/or stationary units using an 800 MHz radio network, Computer Aided Dispatch (CAD) System, and Emergency 9-1-1 System.

**ESSENTIAL JOB FUNCTIONS**
- Dispatches messages over a public safety communication system, dispatches police and fire department units, receives messages, receives telephone calls and channels to proper department, learns and recognizes zones of City in order to dispatch closest police or fire personnel and equipment to render services as needed, and sends and receives all messages on computer and teletype system.
- Maintains and gives out requested information to all public safety agencies, receives all complaints, assigns complaint numbers, dispatches patrol or fire units when needed, and dispatches all emergency type vehicles, ambulances, wreckers, and when directed, notifies all news media of any serious accidents or disasters.
- Prepares and maintains related reports and maintains and updates all files and logs stored in Communication Center.
- Maintains the security and confidentiality of all records and documents filed in the Communication Center.
- Monitors facilities through on-site audio and visual devices.
- Ensures all equipment is in working order by troubleshooting and seeing that necessary repairs are requested and provided.
- Assists in coordinating shift schedules for the coming weeks and insures adequate staff coverage for the oncoming shift.
- Responds to recall-to-duty at any time; work holidays, weekends, natural disasters, etc.
- Performs typing tasks on the Computer Aided Dispatch (CAD) System and performs filing duties during assigned shift.
- Disseminates necessary written material such as directives and bulletins.
- Assures necessary operational information is communicated to the oncoming shift.
- Insures good working relationships with member departments and courteous treatment of the general public by all shift members.
- Essential Employees may be required to work during a declared or undeclared emergency.
- Performs other related job duties as assigned.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Knowledge of federal, state, and local city ordinances related to public safety.
- Knowledge of PC operations and software (word processing, spreadsheet, and Computer Aided Dispatch System).
- Skill in the use of a variety of computer programs, including Microsoft Office, and various other office equipment.
- Skill in accurately typing a minimum of forty (40) WPM.
- Skill in effective oral and written communication.
- Skill in giving and receiving comprehensive geographical directions.
- Ability to handle high priority, fast paced and stressful situations.
- Ability to make proper analytical decisions quickly, preferably in the public service environment.
- Ability to simultaneously observe and record events accurately and completely with attention to detail.
- Ability to rapidly define problems, gather pertinent facts, and draw valid strategic conclusions in order to provide the appropriate assistance.
- Ability to efficiently perform several functions at once.
- Ability to maintain professionalism under all situations.
- Ability to work rotating shifts around the clock including overtime for extended hours.
- Ability to communicate with the general public and fellow dispatchers and officers.

**EDUCATION AND EXPERIENCE**:
**Education and Experience**:
High school diploma or GED certificate.
**Special Qualifications**:
For positions requiring the operation of City vehicles, must possess a valid current Florida driver's license, or be able to acquire one within 45 days of hire. Must be able to pass a typing exam with a minimum score of forty (40) wpm. Must be able to complete a multi-tasking computer-based exam with a passing score. Must be capable of passing a comprehensive background investigation, including but not limited to a polygraph/CVSA, physical and a drug screen. Must possess Criminal Justice Information System (CJIS) Certification or obtain within six (6) months of hire. Must possess FEMA Certifications and Public Safety Telecommunication certification, within twelve months of hire. Experience with radio dispatching equipment preferred.

**ESSENTIAL PHYSICAL SKILLS*

  • Dispatcher/Communications Officer

    2 weeks ago

    Cocoa, United States City of Cocoa Florida Full time

    Under the direction of the Support Services Supervisor, performs moderate difficulty work in providing police and fire dispatching services in the communications facility of the Cocoa Police Department. The Dispatcher/ Communications Officer is respo Dispatcher, Communications, Officer, Dispatch, Communication, Public Safety, Business Services

  • Legal Secretary

    1 week ago

    Cocoa, United States THE LAW OFFICES OF JUSTIN R. PAYNE, P.A. Full time

    Company Description Business and civil litigation law firm. Role Description This is a full-time on-site role for a Legal Secretary at The Law Offices of Justin R. Payne, PA located in Cocoa, FL. The Legal Secretary will be responsible for providing administrative support to attorney, preparing legal documents, managing case files, scheduling appointments,...

  • Legal Secretary

    7 days ago

    Cocoa, United States THE LAW OFFICES OF JUSTIN R. PAYNE, P.A. Full time

    Company Description Business and civil litigation law firm. Role Description This is a full-time on-site role for a Legal Secretary at The Law Offices of Justin R. Payne, PA located in Cocoa, FL. The Legal Secretary will be responsible for providing administrative support to attorney, preparing legal documents, managing case files, scheduling appointments,...

  • Structural CAD Designer

    5 days ago

    Cocoa, United States Noble Structural Group Full time

    Description Noble Structural Group is a structural engineering firm seeking a full or part-time Structural Designer/Drafter to work in their Cocoa, FL office. The company focuses on structural engineering design for industrial building and civil infrastructure projects with emphasis on manufacturing facilities, aerospace facilities and wastewater treatment...

  • Salesman

    6 days ago

    Cocoa, United States Covenant Roofing & Construction Inc Full time

    With over 35 years in the roofing industry we are among the highest rated roofing company in Florida. We are BBB accredited with an A+ rating and rated 4.7 on Google with over 450 reviews. We are growing rapidly with offices in Central Florida, Jacksonville, Sarasota, Cocoa and more to come. We are seeking highly motivated sales people to join the Covenant...

  • Senior Building Automation Specialist

    7 days ago

    Cocoa, United States Stark Tech Full time

    Stark Tech is seeking a highly motivated and independent thinking senior level Building Automation Specialist to join our team in Cocoa Beach, FL. If you have an understanding of AC and DC power distribution systems, can read and interpret schematics/drawings, have outstanding interpersonal skills, and can work in a fast-paced, deadline driven work...

  • Senior Building Automation Specialist

    7 days ago

    Cocoa, United States Stark Tech Group Full time

    Cocoa, FL, USA | Integration | Full Time Stark Tech is seeking a highly motivated and independent thinking senior level Building Automation Specialist to join our team in Cocoa Beach, FL. If you have an understanding of AC and DC power distribution systems, can read and interpret schematics/drawings, have outstanding interpersonal skills, and can work in...

  • General Dentist

    3 weeks ago

    Cocoa, United States Henry Schein Full time

    Job DescriptionJob DescriptionBrevard County, FLWe are experiencing tremendous growth in our patient base, and we are looking for an experienced General Dentist to join our busy practice. This is a multiple doctor office where the needs of the patient always come first. This is an established practice with a steady patient flow and high productivity. It will...

  • Electrical Engineer

    3 weeks ago

    Cocoa, United States Associates Systems LLC Full time

    ALL Qualified Resumes will be responded to in 24 hours or less. US Citizens are required. BS degree in Electrical Engineering, Computer Engineering, Electrical Engineering Technology or similar engineering disciplines from an ABET accredited school. • Experience in troubleshooting electrical and mechanical systems a plus. • Knowledge of mechanical,...

  • Nurse Manager

    2 days ago

    Cocoa, United States Space Coast Surgery Center Full time

    We are looking for a Nurse Manager to join our team at Space Coast Surgery Center! We offer great benefits and competitive pay! Job Title: Nurse Manager Essential Functions: The Nurse Manager is responsible for managing the day-to-day operations of the surgery center. This includes but is not limited to overseeing the scheduling of procedures, scheduling...

  • Loss control/Insurance Field Inspector

    3 weeks ago

    Cocoa, United States InsurSolv,LLC Full time

    About the job Loss control/Insurance Field Inspector - Cocoa Commercial and Residential Independent Contractor for Insurance Loss Control. Independent Contractors Duties: The physical characteristics, exterior measurements, general conditions, photographs, unusual hazards, and recommendations associated with a property are part of our comprehensive reports...

  • Senior Building Automation Specialist

    2 weeks ago

    Cocoa, United States Stark Tech Full time

    Job DescriptionJob DescriptionStark Tech is seeking a highly motivated and independent thinking senior level Building Automation Specialist to join our team in Cocoa Beach, FL. If you have an understanding of AC and DC power distribution systems, can read and interpret schematics/drawings, have outstanding interpersonal skills, and can work in a fast-paced,...

  • Structural Engineer

    2 weeks ago

    Cocoa, United States ABBTECH Professional Resources Full time

    Full Time Office/Project – no remote/telework This program requires US Citizenship. Must be local - no per diem The ML2 project involves the design and construction of the National Aeronautics and Space Administration (NASA) launch platform for the Space Launch System (SLS), an advanced launch vehicle that will fill America’s need for deep space...

  • Field Technician

    3 weeks ago

    Cocoa, United States Stark Tech Full time

    Job DescriptionJob DescriptionStark Tech is seeking a highly motivated and independent thinking Field Technician to join our team at the Orlando International Airport. If you have an understanding of AC and DC power distribution systems, can read and interpret schematics/drawings, have outstanding interpersonal skills, and can work in a fast-paced, deadline...

  • Food Service Technician

    2 weeks ago

    Cocoa, United States BRIDGES OF AMERICA Full time

    Job DetailsLevelEntryJob LocationTHE COCOA BRIDGE - COCOA, FLRemote TypeN/APosition TypeFull TimeEducation LevelHigh School Diploma or GEDSalary Range$11.50 - $11.50 HourlyTravel PercentageNoneJob ShiftAnyJob CategoryRestaurant - Food ServiceDescriptionProgress your career with Florida's largest and fastest growing Community Re-Entry services provider....

  • Credentialing Specialist

    2 weeks ago

    Cocoa, United States AVO T&L, LLC Full time

    Job DescriptionJob DescriptionJob Title: Credentialing SpecialistLocation: Cocoa, FLPosition Type: Full-TimeJob Summary:avô Transportation & Language Solutions is seeking a Credentialing Specialist to join our team. As a Credentialing Specialist, you will play a vital role in growing our provider network by providing exceptional customer service, addressing...

  • Industrial Painter

    6 days ago

    Cocoa, United States Superior Skilled Trades Full time

    Superior Skilled Trades is seeking Industrial Painter for positions in Merritt Island, FL.PAY: $35-$46.62 per hr (Based upon experience & shift)HOURS: 40+ hrs per week (Overtime)SCHEDULE: Multiple shifts availableSTART DATE: ASAPDURATION: 6+ MonthsRESPONSIBILITIES:* Painting and sealing processes including surface preparation, masking, application, and...

  • Chief Engineer

    2 weeks ago

    Cocoa, United States JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Condominium Association Manager

    2 weeks ago

    Cocoa Beach, United States HR Synergy Full time

    Job DescriptionJob DescriptionSalary: The Condo Association Manager is in charge of ensuring the condominium tenants' needs are met. They also manage various aspects of the day-to-day operations of a condominium’s main office. They need to have both people, written communication skills and organizational skills in order to succeed.The Condo Association...

  • Structural CAD Designer

    5 days ago

    Cocoa, FL, United States Noble Structural Group Full time

    Description Noble Structural Group is a structural engineering firm seeking a full or part-time Structural Designer/Drafter to work in their Cocoa, FL office. The company focuses on structural engineering design for industrial building and civil infrastructure projects with emphasis on manufacturing facilities, aerospace facilities and wastewater treatment...