Front Desk Clerk-hilton Oak Lawn

2 weeks ago

Oak Lawn, United States Hilton oaklawn Full time

Front Desk Agent Job Summary

We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills.

Front Desk Agent Job

**Responsibilities**:

- Greet guests with a welcoming smile and friendly demeanor
- Perform all guest check-in and check-out procedures
- Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
- Collect payment for room charges and other fees
- Answer phones and direct calls to appropriate personnel
- Make and confirm reservations
- Maintain a clean and tidy workspace at all times
- Inform guests of hotel amenities and offerings
- Be informed and up-to-date on all types of room accommodation and availability
- Communicate with housekeeping, room service and security staff as necessary
- Provide local information on restaurants, special sites, activities, etc.
- Resolve customer complaints and problems calmly and effectively
- Notify management of any serious issues that you cannot resolve
- Take and deliver messages for guests
- Store luggage and valuables as needed
- Maintain a friendly, personable disposition

Front Desk Agent Requirements and Qualifications
- High school diploma or GED equivalent preferred
- Previous experience in customer service and/or hospitality industry preferred
- Computer literate and proficient
- Personable and outgoing when dealing with guests
- Professional phone demeanor
- Excellent customer service skills
- Ability to maintain calm, polite, and patient in stressful situations
- Organized and detail-oriented
- Ability to connect with guests and consistently give them a positive customer experience

**Job Type**: Part-time

**Benefits**:

- Employee discount
- Life insurance
- Referral program
- Retirement plan

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person

  • General Manager-hilton Chicago/oak Lawn Il

    3 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Il Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable **General Manager **for the **Hilton Chicago/Oak Lawn** **in **Oak Lawn, IL** **Your expertise shapes us**: The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the...

  • HR Assistant-hilton Chicago/oak Lawn Il

    2 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable **HR Assistant. **for the **Hilton Chicago/Oak Lawn** in **Oak Lawn Il**. **Job Purpose**: To assist in the overall operation of the Human Resources function by maintaining accurate ambassador records. To provide support in the...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    1 month ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Full time

    Job Description Job Description Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL. Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel,...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    3 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Full time

    Job Description Job Description Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL. Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel,...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    1 month ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL.Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel,...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    4 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL.Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel,...

  • HR Manager-hilton Chicago/oak Lawn Il

    2 days ago

    Oak Lawn, United States Hilton ChicagoOak Lawn IL Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable **HR Manager **for the **Hilton** **Chicago/Oak Lawn, IL**. **Job Purpose**: Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of...

  • HR Manager-Hilton Chicago/Oak Lawn Il

    4 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn IL Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable HR Manager for the Hilton Chicago/Oak Lawn, IL.Job Purpose:Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and...

  • HR Manager-Hilton Chicago/Oak Lawn Il

    4 weeks ago

    Oak Lawn, United States Hilton ChicagoOak Lawn IL Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable HR Manager for the Hilton Chicago/Oak Lawn, IL.Job Purpose:Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and...

  • Night Audit-Hilton Chicago/Oak Lawn IL

    1 month ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hilton in Oak Lawn, IL.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service...

  • Night Audit-Hilton Chicago/Oak Lawn IL

    4 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hilton in Oak Lawn, IL.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service...

  • Hiring Event in Oak Lawn, IL 05/20

    1 week ago

    Oak Lawn, Illinois, United States Schneider Full time

    Schneider is hosting a truck driving recruiting event on Monday, May 20, :00 AM - 11:00 AM at Hilton Hotel in Oak Lawn, IL. Speak to one of our knowledgeable and personable recruiters about driving opportunities, pay and benefits, military programs, requirements, terminology clarification, CDL questions and any other questions you may have.Type:Hiring...

  • Tgi Fridays Agm, Oak Lawn

    2 days ago

    Oak Lawn, United States TGI Fridays - Manager- Oak Lawn Full time

    Restaurant Manager **Duties**: - Oversee daily operations of the restaurant, including food production, to go, and catering. - Assist in managing and training staff members to ensure excellent customer service. - Collaborate with the General Manager to develop and implement strategies to achieve financial goals. - Monitor inventory levels and order...

  • Central Supply Coordinator

    4 weeks ago

    Oak Lawn, United States ALIYA of Oak Lawn Full time

    **Job Summary** The purchasing agent serves to facilitate daily operations within ALIYA of Oak Lawn Healthcare in order to assist the nursing department in organizational development and support to ensure patients receive the highest-level quality of care. The ward clerk will maintain par level inventory on the units and ensure adequate supplies are...

  • Front Desk Receptionist/customer Service

    2 weeks ago

    Oak Lawn, United States Women's Care Group Full time

    _**Physician-Owned OB/GYN Practice looking for part-time Front Desk.**_ Are you enthusiastic about contributing to women's health by ensuring smooth front-end operations? Become a part-time Front Desk Receptionist at our physician-owned OB/GYN practice. We're looking for a meticulous professional with a background in women's health to assist us in upholding...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    3 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL. Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts,...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    4 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales  for  Hilton in Oak Lawn, IL. Your expertise shapes us:  The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    4 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales  for  Hilton in Oak Lawn, IL. Your expertise shapes us:  The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    4 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL.Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts,...

  • Director of Sales and Marketing-Hilton Chicago/Oak Lawn-IL

    4 weeks ago

    Oak Lawn, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for Hilton in Oak Lawn, IL.Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts,...