Service Dispatch

2 weeks ago

Huntley, United States Haiges Machinery,Inc. Full time

**Job description**

A family owned company is growing and looking for someone to join their team in the Western Suburbs Haiges Machinery, Inc is a nationwide leader in selling and servicing commercial laundry and dry cleaning equipment and are looking for a service dispatcher / coordinator to join their team.

We are seeking an experienced person who has a strong phone presence ,excellent customer service skills, great follow up skills as well as the ability to schedule technicians for jobs.
- Previous service/coordinating required, 3-5 years’ experience.
- Knowledge of Chicagoland and Northern Indiana, Southern Wisconsin area required.
- Experience in scheduling technicians for daily service calls.
- Experience in rating tickets to be billed
- Experience in replenishment of truck stock for technicians.
- Must be able to multitask, answering customer calls and follow up, creating quotes for customers.

Hours are M-F 7:00 a.m. 3:30 p.m. with the option for overtime when needed

Pay based on Experience and _**please provide us with your Salary requirements**_

**No Phone Calls Please**

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 5 years (required)
- Phone etiquette: 5 years (required)
- Dispatching: 3 years (required)

Work Location: In person

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

Ability to Relocate:

- Huntley, IL 60142: Relocate before starting work (required)

Work Location: In person

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