Night Auditor/front Desk Agent

2 months ago


Brooklyn, United States Insignia Hotel Brooklyn Full time

Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
- **SET Schedule**: Wednesday, Thursday, Friday ( Evening 3pm
- 11pm), Saturday&Sunday (Overnight 11pm-7AM)

Pay: From $20.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- Hotel experience: 1 year (preferred)

Work Location: In person



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