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Night Auditor

4 weeks ago

Ocean City, United States Hyatt Place Ocean City Full time

Our Night Auditor is responsible for overseeing the nightly operations of the hotel, including reconciling financial transactions, generating reports, and ensuring guest satisfaction during overnight hours. They verify the accuracy of guest accounts, handle late check-ins and early check-outs, and address any guest inquiries or concerns that may arise during the night shift. Additionally, night auditors may assist with security procedures and perform various administrative tasks to support the smooth functioning of the hotel during non-peak hours.

Team Member Benefits:

- Medical, Dental and Vision
- Employer Paid Life Insurance
- Other Supplemental Benefits
- Employer Matched 401K
- Hotel Room Discounts across multiple brands
- Enhanced paid vacation, sick time and holiday pay

Essential Job Functions:

- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into M3 network.
- Check guests/in out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training preferred
- Computer knowledge/Excel and arithmetic skills required.
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

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