Manager, Quality Assurance- All Suites

4 weeks ago


McLean, United States Hilton Full time

Manager, Quality Assurance
- All Suites

This is your chance to be part of an in-house Brand Operations team that works to ensure that Hotel owners and General Managers have the tools and resources that they need to be successful. As a Quality Assurance Manager on the Quality Assurance (QA) team reporting to the Senior Director of QA, you will visit 100+ hotels in your territory and will evaluate and conduct inspections of designated hotels. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique.

**What your day-to-day will be like**:

- Perform routine Quality Assurance evaluations
- Address inquiries and communications made internally, both verbally and in written communications

**How you will collaborate with others**:

- Communicate with Quality Auditors, Area Managers in QA, Sr. Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans

**What projects you will take ownership of**:

- Monitor expenses incurred from travel completed/scheduled, both based on monthly and yearly goals
- Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications**:

- Five (5) years of management experience
- Three (3) years of experience as a General Manager, Executive Committee Member, or Director in a Full Service Hotel
- Valid Driver's license
- Travel up to 90%

**It would be useful if you have**:

- Fluency in a foreign language
- Food Safety Certification
- Experience managing multiple hotels at once
- Working knowledge of product replacement cycles, renovations and physical upgrades
- Ability to resolve potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
- Excellent project management skills

**WHAT IT IS LIKE WORKING FOR HILTON**

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the and to learn more about what it's like to be on Team Hilton

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participat



  • McLean, United States Apex Systems Full time

    Position: Quality Assurance Analyst/Manual TesterLocation: Hybrid - 3 days in office in McLean, VADuration: 6-month Contract with extensionPay Rate: $28.50/hr. - ON W2Overview:The Quality Assurance Analyst is responsible for the quality of new and amended collateral templates from initial development through the alpha stage for all on-property Hilton hotel...


  • McLean, United States Apex Systems Full time

    Position: Quality Assurance Analyst/Manual TesterLocation: Hybrid - 3 days in office in McLean, VADuration: 6-month Contract with extensionPay Rate: $28.50/hr. - ON W2Overview:The Quality Assurance Analyst is responsible for the quality of new and amended collateral templates from initial development through the alpha stage for all on-property Hilton hotel...


  • McLean, United States Easy Dynamics Full time

    Ready to embark on a transformative journey in cybersecurity? At Easy Dynamics, we're at the forefront of industry innovation, from pioneering zero trust architecture to mastering cloud delivery. The Identity, Credential, and Access Management (ICAM) Program is a part of a larger government-wide mandate to address implementation of ICAM security disciplines...


  • McLean, United States Booz Allen Full time

    Quality Assurance Tester **Key Role**: **Basic Qualifications**: - 3+ years of experience with technical quality assurance, including creation of test cases, test suites, requirements traceability, and end-of-test reports - Experience using Atlassian Jira for test case and defect management - Knowledge of open-source automation tools, including Selenium,...


  • McLean, United States Apex Systems Full time

    Position: QA Analyst/Manual TesterLocation: Hybrid in McLean VADuration: 6 month contract, potential to extendPay Rate: $28.00/hrPosition Summary:The Quality Assurance Analyst position includes manually testing and debugging templates at the build, amended and end stages of development to relentlessly drive the team towards quality. The Quality Assurance...


  • McLean, United States LIGHTFEATHER IO LLC Full time

    LightFeather is currently seeking a highly skilled Quality Assurance Lead to join our team and drive excellence in software testing and quality assurance practices. The successful candidate will be instrumental in developing and executing software test plans to ensure the highest standards of quality and efficiency. This role demands a strategic thinker who...


  • McLean, United States LIGHTFEATHER IO LLC Full time

    LightFeather is currently seeking a highly skilled Quality Assurance Lead to join our team and drive excellence in software testing and quality assurance practices. The successful candidate will be instrumental in developing and executing software test plans to ensure the highest standards of quality and efficiency. This role demands a strategic thinker who...


  • McLean, United States Hilton Full time

    Manager, Quality Assurance - Focused Service This is your chance to be part of an in-house Brand Operations team that works to ensure that Hotel owners and General Managers have the tools and resources that they need to be successful. As a Quality Assurance Manager on the Quality Assurance (QA) team reporting to an Area Manager of QA, you will visit 100+...


  • McLean, United States Appian Full time

    Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and...


  • McLean, United States Booz Allen Hamilton Full time

    Quality Assurance Tester Key Role: Work in tandem with multiple Enterprise Technology Services and Solutions (ETSS) teams to deploy internal-use applications, products, and services. Participate in the software development life cycle, including sprint planning and review meetings, design test scenarios and test cases, and defect management. Define,...


  • McLean, United States Booz Allen Hamilton Full time

    Quality Assurance Tester Key Role: Work in tandem with multiple Enterprise Technology Services and Solutions (ETSS) teams to deploy internal-use applications, products, and services. Participate in the software development life cycle, including sprint planning and review meetings, design test scenarios and test cases, and defect management. Define,...


  • McLean, United States Appian Full time

    Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and...


  • McLean, United States Booz Allen Hamilton Full time

    Job Number: R0198357 Quality Assurance Tester Key Role: Work in tandem with multiple Enterprise Technology Services and Solutions (ETSS) teams to deploy internal-use applications, products, and services. Participate in the software development life cycle, including sprint planning and review meetings, design test scenarios and test cases, and defect...


  • McLean, United States Booz Allen Hamilton Full time

    Job Number: R0197979Quality Assurance Tester Key Role: Work in tandem with multiple Enterprise Technology Services and Solutions (ETSS) teams to deploy internal-use applications, products, and services. Participate in the software development life cycle, including sprint planning and review meetings, design test scenarios and test cases, and defect...


  • McLean, United States Appian Full time

    Description Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our...


  • McLean, United States Appian Corporation Full time

    Job DescriptionJob DescriptionHere at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These...


  • McLean, United States Leidos Full time

    **Description** **PRIMARY RESPONSIBILITIES**: - Manage program instantiation of the Quality Management System (QMS) - Deploy and implement appropriate QMS processes - Integrate closely with the program team to implement and execute the QMS - Recommend, facilitate, track and report on continuous process improvement activities - Implement audit practices for...


  • McLean, United States LIGHTFEATHER IO LLC Full time

    LightFeather is currently seeking a highly skilled and experienced Quality Assurance Automation Lead to join our dynamic team. The successful candidate will have overall responsibility for the performance of software test plan development and execution, ensuring the highest standards of quality and performance in our software products. This Position is...


  • McLean, United States LIGHTFEATHER IO LLC Full time

    LightFeather is currently seeking a highly skilled and experienced Quality Assurance Automation Lead to join our dynamic team. The successful candidate will have overall responsibility for the performance of software test plan development and execution, ensuring the highest standards of quality and performance in our software products. This Position is...


  • McLean, United States TheIncLab Full time

    Job DescriptionJob DescriptionThe Mission Starts Here TheIncLab engineers and delivers intelligent digital applications that have a profound and positive impact on the lives of our customers, our people, and the free world depending on both of us. We are where innovation meets purpose; and where your career can meet purpose as well. We are currently hiring...