Retail Sales Associate

1 week ago

Charleston, United States Refuel Full time

This is for the store located in West Ashley. I have 1 part time positions available. Must be available weekends. As a Refuel Sales Associate, customer service is our number one priority. Our Associates are not just cashiers. Refuel Associates are required to do the following:

- Provide a friendly greeting to all customers upon entering the store or on the phone.
- Get to know your customers and use their name.
- Go out of your way to make customers feel important and valued.
- Move quickly to provide fast service.
- Suggest sell to customers when appropriate.
- Thank customers for their business and invite them back.

Without our customers we would not be in business. It is imperative that they receive 100% of our attention and we show appreciation for their business. Sales Associates should be outgoing, energetic, and customer focused
- In addition to being able to perform the job responsibilities outlined earlier, below are important expectations while working on our team.
- People oriented, friendly, enthusiastic, smiles
- Respectful and polite
- Demonstrate a sense of urgency (move fast)
- Honest
- Willing to learn
- Dependable & punctual - consistently reports to work on time and provides proper notice if necessary
- Good communication skills
- Able to work alone and on a team
- Able to stay busy between customers
- Flexible
- Willing to help associates and customers
- Multi
- Task: able to successfully complete multiple tasks independently

**Professional Image**:
Our professional image standards include:

- Proper uniform and name tag at all times
- Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails
- No gossiping or profanity
- No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only

**Additional Responsibilities Include**:
Cleaning:

- Restrooms
- Trashcans
- Rugs
- Doors & Windows
- Transaction Counter
- Fountain Area
- Floors
- Shelves
- Merchandise
- Parking Lot
- Fuel Islands
- Windows & Doors
- Sidewalk Entrance
- Trash Cans

**Merchandising**:

- Stock, front face all merchandise
- Stock fountain, deli case, cooler, & freezer
- Proper merchandise placement on Sales Counter
- Check for out of date merchandise.

**Accounting & Legal**:

- Proper cash and credit card accountability at the end of each shift
- Adhere to local, state, and federal policies on age restricted product sales.
- Observe and react to shoplifter and gas theft.

**Policies**:

- Attend store team members and 1 on 1 meetings as scheduled
- Be open to receiving feedback, guidance, & supervision
- Adhere to all Refuel company policies

**Position Requirements: Ability, Education, and/or Related Work History**:

- Must be in physically good shape and able to stand during entire work shift.
- Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
- Must be able to lift 50 lbs.
- Must have visual acuity to check identification and process money orders.
- Must be able to tolerate gas fumes and cleaning products.
- Must be able to climb a ladder to clean windows.
- Must be able to react to a fire by lifting and using a 30lb fire extinguisher.
- Must be able to do basic math at the eighth grade level.
- Must be able to speak, read and write English and communicate with customers in English.

**Job Type**: Part-time

Pay: $14.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Evening shift

Weekly day range:

- Every weekend

Work Location: In person

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