00644 - Ticket Writer

**Title**: 00644 - Ticket Writer

**State Role Title**: Security Officer II

**Hiring Range**: $28,759 - $38,399

**Pay Band**: 2

**Agency**: Norfolk State University

**Location**:Norfolk State University

**Agency Website**: WWW.NSU.EDU

**Recruitment Type**: General Public - G

**Job Duties**

Norfolk State University’s Parking Services seeks a Security Officer II to assist with campus parking enforcement.

1. Identify vehicles in violation of University parking codes.
2. Issue parking citations, install wheel-locks, and provide motorist assistance.
3. Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
4. Ensure all lots are monitored daily for potholes or for posted signs in need of repair.
5. Assist customers with basic account information such as account balance and permit activity. Ability to work the front office to include: writing passes, answering the phone and some office work.
6. Maintains a professional appearance and demeanor at all times. Displays a positive attitude and communicates well with students, staff, and the general public.

EEO Statement

**Minimum Qualifications**

1. Demonstrated the ability to install some parking signage.
2. Demonstrated ability to enter and retrieve information pertaining to vehicle registration, identification and status, using the hand held computer system.
3. Demonstrated ability to ensures the accuracy of information and citations entered into the mobile app and provides pictures of parking violations.
4. Considerable experience in customer service to the NSU Community and visitors.
Assist University Police with working the Campus gates.
5. Demonstrated ability to work under all weather conditions; stand, walk and lift 10 lbs.
6. Demonstrated ability to work rotating shifts to include day, night, weekends and some holidays.
7. Maintains a professional appearance and demeanor at all times. Displays a positive attitude and communicates well with students, staff, and the general public.
8. Considerable experience in the security field required.
9. High school diploma or GED, or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
10. Work all special events.
11. Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
12. Assist the Ticket Writers when staff shortage accrue.
13. Work the Gates when needed.
14. The ability to work evening and nights to include working rotating shifts and some holidays.
15. Must have a valid driver’s license and a good driving record.
16. The ability to work the front desk to include answering the phone and writing parking passes.
17. Good computer skills required and the use of Microsoft office.
18. Excellent oral and written communication skills.
19. The ability to work independently and take the appropriate action with minimum supervision.

**Additional Considerations**

N/A

**Special Instructions**

**Contact Information**

Name: Office of Human Resources

Phone: 757-823-8160

Note**: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer