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Seadog Ticket Booth

2 months ago

Chicago, United States Hornblower Cruises and Events, LLC Full time

**City Experiences is seeking Seadog Ticket Booth for City Experiences operation in Chicago, IL.**

**About Us**:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:
The successful ticket office agent will provide a variety of support and assist in various ticket sales and functions ensuring continuous guest satisfaction while maximizing sales. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

**About You**:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

**Essential Duties & Responsibilities**:

- Sales & Guest Service
- Promote maximum revenue attainment by performing transactions with efficiency
- Ensure accuracy in transactions while monitoring product capacities
- Ensure that every guest is greeted warmly when approaching the ticket booth
- Answer questions regarding product, price, duration, etc. with expertise and patience
- Prepared to work during submitted availability and scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Attend applicable meetings and training sessions as designated or necessary
- Additional job duties as assigned

**Requirements & Qualifications**:

- High school diploma or equivalency preferred
- Must be at least 18 years of age
- Minimum of one (1) year guest service experience preferred
- Cash handling experience a plus
- Able to communicate effectively in oral and written form
- Must be organized and detail-oriented
- Able to handle multiple tasks/projects at one time
- Able to establish and maintain effective working relationships
- Listen effectively, assesses the situation, determine relevant issues, & suggest solutions
- Must be energetic and upbeat
- Must be self-motivated
- Must be available for work on all major holidays throughout employment this includes, but is not limited to, Memorial Day weekend, Easter, Mother’s Day, Father’s Day, 4th of July weekend, Labor Day weekend, Air and Water Show, etc.

**The RESPECT Service System** embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. The company participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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