Technology Assistant
3 weeks ago
**Duties/Functions**:
- Provide in-person support for student Chromebooks, staff laptops, and workstation
- Troubleshoot and repair devices and classroom technology equipment
- Distribute and collect devices and ensure the accuracy of the device inventory
- Follow and update District technology department documentation
- Work within the District help desk system
- Escalate issues to other team members as needed
- Conduct job responsibilities in accordance with the District employee handbook
- Performs other related duties as assigned by the Director of Technology
**Qualifications**
- Minimum of 1 year IT help desk experience
- General knowledge of computer equipment and peripherals
- Expertise with installing, diagnosing, troubleshooting, and repairing computers, Chromebooks, iPads, and peripherals.
- Experience with Google Workspace, Windows, macOS, iOS, and Chrome OS
- Experience with MDM systems preferred
- Troubleshooting and problem-solving skills
- Must be able to work independently
- Working knowledge of networking, wireless technology, and MDM systems is a plus
Pay: $44,000.00 - $47,000.00 per year
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
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