Receptionist

2 weeks ago


Chicago, United States THE SELFHELP HOME Full time

The Selfhelp Home is a not-for-profit Jewish retirement community on the north side of Chicago with a tradition of caring that is celebrating over 70 years. Selfhelp ranks at the top nationwide for nursing care and maintains the highest possible star rating with Medicare and we are Accredited by The Joint Commission. Selfhelp was awarded Best Nursing Homes and Best Short-Term Stays by US News and World Report, in 2022 and for the past consecutive 8 years.
All positions in the community require that we ask about your vaccination status. This includes recent TB test, flu, HEP B and COVID-19 vaccine status.
Please note that all employees are required to provide proof of COVID-19 vaccination and mandated Boosters.

**Job Description**:
Responsible for greeting residents and guests to The Selfhelp Home. You will oversee giving guests directions to various parts of the facility, answering phones, and sorting and distributing mail.
To be successful in this role, you will need good written and verbal communication skills and computer competency.
The current temporary shift (about 6-8 weeks) we are looking for is Friday, Saturday & Sunday 10pm ? 6am with the flexibility to fill in other shifts as needed. Ex. Vacation coverage or sick call offs. Our shifts are 6am ? 2pm, 2pm ? 10pm & 10pm ? 6am weekends and holidays included.

Receptionist Responsibilities
? Greet residents and guests with a positive, helpful attitude.
? Assisting guests in ?nding their way around the facility.
? Announcing guests and programs as necessary.
? Helping maintain workplace security by monitoring visitor logs, entry doors and the parking lot.
? Answering phones in a professional manner, screening, and forwarding phone calls.
? Respond to resident calls and dispatch the correct sta? person to help the resident.
? Sorting and distributing mail and packages.
? Provide excellent customer service.
? Administer covid rapid tests.
? Input information into the Lobby TV monitor.
? Take rapid Covid tests of guests and sta? as needed
? Other duties as assigned

Receptionist Requirements
? Have the most recent COVID Booster
? High School Diploma or GED equivalent.
? Prior experience as a receptionist is helpful.
? Consistent professional dress and manner.
? Good written and verbal communication skills.
? Good computer skills.
? Good time management skills.
? Ability to keep conversations con?dential.
? A clear understanding of HIPAA regulations.
? Able to contribute positively as part of a team, helping out with various tasks as required.


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