Dispensary Store Manager

6 days ago

Norton, United States CANA Retail Full time

**About CANA**

CANA Retail is a rapidly growing multi-location cannabis operator headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose to evolve and elevate our relationship with cannabis.

Our mission is to be America’s leading cannabis brand at winning and serving customers by delivering the largest selection and value of curated, high-quality cannabis products in a welcoming and modern environment. At CANA, we believe in the life changing power of the cannabis plant and we’re here to lead the way.

**The Position**

**Key Responsibilities**

Daily Store Operations
- Overseeing the day-to-day operations of a busy upscale dispensary
- Maintaining store compliance with all local, state and federal regulations including maintaining written SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Duties include financials, physical inventory, storage and supply of cannabis, hiring, training, and leading team members
- Overseeing a distribution process that is professional, confidential and safe for all patients and customers
- Inspiring, motivating, supervising and directing staff as well as making decisions regarding hiring, termination, and advancement of team members
- Serving as a liaison to the local community by providing accurate information to patients and medical providers
- Monitoring and maintaining inventory levels as well as keeping track of expiring products
- Managing financial records and daily cash handling procedures
- Maintaining a clean and organized store
- Performing other duties as required to successfully meet department and company goals

**Sales and Customer Service**
- Provide and inspire retail staff to deliver legendary customer service
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Set sales and service goals and lead staff to exceed those goals
- Perform monthly, quarterly and annual sales reviews
- Own all customer feedback, requests, and concerns and provide resolution

**Qualifications**
- 5-7 years of experience in a management environment
- Retail management preferred
- Cannabis experience preferred
- Detail-oriented
- Accountability for others
- Strong interpersonal skills
- Strong leadership, project management and time management skills
- Practical and proactive thinking
- Strong problem-solving and organizational skills
- Ability to build and maintain positive relationships in order to gain support and results
- Bachelor’s degree in Business or related experience (preferred)

**Additional Requirements**
- Minimum of 21 years of age.
- Possess valid driver’s license or state ID.
- Must pass any and all required background checks.
- Ability to work nights, holidays and weekends.
- Must be and remain compliant with any and all legal or company regulations for working in the industry.
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.

**Benefits**

After completion of a successful probationary period, full-time employees are eligible for the following benefits:

- Health, Dental, & Vision Insurance
- Profit Sharing & Retirement Plans
- Paid Time Off
- Product Discounts

**Compensation**

Commensurate with experience

**Position**

Full-time

Thank you for your interest in joining our team, we can’t wait to meet you.

CANA is an Equal Opportunity Employer that promotes the diverse talent of people from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant, federal, state, and local laws regarding employment practices.

Pay: $55,000.00 - $75,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Shift:

- 10 hour shift
- 8 hour shift

Weekly day range:

- Every weekend

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Retail management: 3 years (preferred)

Work Location: In person

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