Head of Installation Services

4 weeks ago

Orlando, United States 3 Day Blinds Full time

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.

**Position Overview**

The Head of Installation Services will oversee all aspects of the high-volume, fast-paced installation operations for 3 Day Blinds and its affiliated brands. Success factors include delivering best-in-class customer experience, high-quality installations, and managing operational efficiencies and profitability. The Head of Installation Services is a critical leader for the installation operations that continue to expand and evolve with business needs. Duties include leading all field service activities to provide effective and on-time installation of window coverings as well as oversight and execution of warehouse, fleet, scheduling, installation, measuring and installation support business functions. This will include the combination of direct oversight of these functions as well as indirect through contractor partnerships. The Head of Installation Services ability to lead and develop the teams, manage critical mass using effective business processes, leverage data and metrics to drive success, and use feedback to continuously improve are key factors for the position.

**What you'll do**
- Build a robust leadership team balancing the need for immediate leadership and future succession with the department.
- Establishes, implements, and communicates the strategic direction of the department
- Collaborates with executive leadership to develop and meet company goals while providing expertise and guidance on deliverables
- Collaborates with other divisions and departments to carry out the organization’s goals and objectives
- Ensures alignment and delivery of exceptional service and value as it relates to operational excellence
- Manages P&L to profit goals
- Strives for Customer Satisfaction excellence by achieving outstanding survey results - manage the business through the lens of the Customer, ensure the job is completed right the first time, and best practice methods are used to react to service failures when they rise.
- Supports change management initiatives impacting the Company
- Continuously evaluates and improves the operating procedures and workflows to increase efficiencies, customer satisfaction, and results.

**Who you are**
- Customer-centric, empathetic and ability to advocate for the customer
- Positive attitude and growth mindset
- Strong negotiating skills
- Strong business acumen - heavy operations background
- Problem solving and multi-tasking skills
- Collaborative leadership skills
- Technical aptitude with curiosity to learn more
- Strong interpersonal and communication skills, with good clarity and follow-up
- Ability to learn new procedures, and comfortable with new technology
- Excellent computer skills - strong Excel and PowerPoint skills
- 15+ years’ work experience at a senior leadership level.
- Experience managing within a matrix structured organization.
- Experience working in home services.
- Experience leading high-performing teams.
- Bachelor’s Degree in a related field, Master’s Degree preferred.

**What's in it for you?**
- Annual base salary range: $176,000- $198,000
- Bonus target range: 45%
- Generous benefits package including medical, dental, vision, life, disability
- A company culture that prioritizes internal development and professional growth
- Time off with pay
- 401k plan with a degree of employer matching
- Paid parental leave
- Wellness programs and product discounts

LI-KG1

  • Draft Beer Install Tech

    2 days ago

    Orlando, United States A Head for Profits Full time

    Job DescriptionJob DescriptionCAREER in BEER? WE WANT TO SPEAK TO YOU!- Nights and weekends off? Check!- Learning from the very best in the beer industry? Check!- Visiting great bars and breweries each day? Check!- Great launching point to grow within the beer industry? Check!The AHFP company motto is "TRUST us for the Perfect Pint." Our mission is to...

  • Truck Lead

    4 weeks ago

    Orlando, United States Gutterworks Services Inc Full time

    Job DescriptionJob DescriptionAt GutterWorks we strive for excellence and pride ourselves in being a locally owned family business. Our goal is to Hire candidates who are wanting to grow within the company. This is an experienced position and the ultimate candidate will have at least 1 year of skilled gutter installation experience. The Truck Lead -...

  • Florida FIELD SERVICE

    2 weeks ago

    Orlando, United States Boon Edam Full time

    Job DescriptionJob DescriptionFlorida FIELD SERVICE & INSTALL TECHFull TimeField TechniciansRequisition ID: 1075ApplyJob Title: Field Service and Install Tech Full Time Date Created / Rev.: Reports to Title: Field Operations Manager / Team Lead __________________________________________________________________________________________Purpose / General...

  • Installer

    7 days ago

    Orlando, United States Mansion Windows and Doors Full time

    **About us** Mansion Windows and Doors, Central Florida's fastest-growing New Construction window and door company, is seeking qualified Installers. We are only looking for crew members capable of producing a high-quality installation, service, and experience for our clients. Overview: **Duties**: - Install windows, doors, and assist team leads according...

  • Specialties Installer

    2 days ago

    Orlando, United States ALLY BUILDING SOLUTIONS Full time

    Job DescriptionJob DescriptionAlly Building Solutions provides flooring products and quality installation, a full line of window treatments, a wide range of cabinetry options, and design studio solutions to new home builders in greater Orlando, Jacksonville, Tampa, and Fort Myers.We are looking for an experienced Specialties Installer to join our team. The...

  • HVAC Installation

    2 weeks ago

    Orlando, United States Barefoot Bros Construction LLC Full time

    Job DescriptionJob DescriptionThe HVAC Specialist Responsibilities:Perform installation of HVAC systems for a variety of clients.Wiring both low voltage and high voltage lines.Perform HVAC systems diagnostics to determine any failings within the system.Carryout necessary repairs, replacements, or new installations.The HVAC Specialist Requirements:3-years of...

  • Fire Installer

    1 week ago

    Orlando, United States Johnson Controls International Full time

    Install, program, configure, commission and service Fire Alarm Systems including but not limited to; Simplex, Silent Knight, as well as other related building system products at customer sites. How you will do it. Execute projects on time and within Installer, Fire, Customer Service, Manufacturing, Construction, Systems

  • Trade Show Installer

    3 weeks ago

    Orlando, United States GL Staffing Services Inc. Full time

    Job DescriptionJob DescriptionGL Staffing is looking for Trade Show Installers that have experience in commercial Settings dealing with Installations of Wood materials.Requirements:Must Have experience in Field InstallationsMust be able to read tape measure accuratelyMust have own tool (Carpentry)Able to Grind & Sand MaterialKnowledge of Tradeshow /...

  • Installing apprentice

    2 weeks ago

    Orlando, United States Superior Industry Solutions Full time

    Job DescriptionJob DescriptionInstall, Service, and Repair Commercial garage doors

  • Electrical Installer

    2 weeks ago

    Orlando, United States Stark Tech Full time

    Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help...

  • Installation Specialist

    2 weeks ago

    Orlando, United States Steris Corporation Full time

    Duties Duties - cont'd Education Degree Required Experience Preferred Experience Skills STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HE Specialist, Installation, Manufacturing, Healthcare

  • Pool Services Technician

    4 weeks ago

    Orlando, United States Multiplied Services LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Pool Services Technician to become a part of our team! You will assist with the installation and repair of various pool systems in our clients in Central Florida.Responsibilities:Assist with the installation and repair of parts, machinery and electronic equipmentFurnish tools, materials and supplies to...

  • Field Supervisor-Flooring Services, Orlando

    3 weeks ago

    Orlando, United States Flooring Services Full time

    Job DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...

  • Field Service Technician

    4 weeks ago

    Orlando, United States Cardinal Equipment Services Full time

    Job DescriptionJob DescriptionGeneral Description / Job Summary:The Field Service Technician will provide support to the Cardinal Equipment Service Department performing essential mechanical duties and department functions. This role will be responsible for a wide variety of assignments associated with – but not limited to beverage equipment installation,...

  • HVAC Installer Lead

    2 days ago

    Orlando, United States One Hour Heating and Air Conditioning Full time

    Job DescriptionJob DescriptionJoin One Hour Heating and Air Conditioning as an HVAC Installer Lead and be part of a leading provider of exceptional customer service in the electrical industry. As an Installer, you'll inspect, install, maintain, and repair wiring and electrical fixtures/systems in residential and commercial settings, communicating...

  • Food and Beverage Service Technician

    4 weeks ago

    Orlando, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service...

  • HVAC Technician/Installer Residential

    4 weeks ago

    Orlando, United States English Air Inc Full time

    Job DescriptionJob DescriptionWe are looking for an HVAC Technician/Installer Residential to join our team! You will install, service, and repair heating and air conditioning systems.Responsibilities:Install new heating, ventilation, and air conditioning systemsInspect and perform equipment repairs and replacementsPerform routine preventative...

  • Steel Erector, Installer, Fabricator

    4 weeks ago

    Orlando, United States COST of Wisconsin, Inc. Full time

    Job DescriptionJob DescriptionSalary: SummaryStructural steel erector, installer or fabricator will perform hands-on work at construction sites, focusing on the erection and assembly of structural steel components for themed projects.COST is a theme construction company that fabricates and manufactures custom creative projects for museums, theme and water...

  • HVAC Install Technician

    1 day ago

    Orlando, United States Westbrook Service Corporation Full time

    Job DescriptionJob DescriptionCompensation: Pay Above Local Market Averages, Regular Cost of Living and Performance IncreasesTraining: Leadership, Language, Industry, Soft Skills, & Safety, Education ReimbursementAdvancement: Career planning and Advancement Program + Regular Performance AppraisalsInsurance: Medical, Dental, Vision, Disability, &...

  • Install I II III

    3 weeks ago

    Orlando, United States Workskill Full time $15 - $25

    Level I: • Responsible for adhering to all Company and Project safety programs, policies, and procedures as well as all Federal, State, and local safety codes and regulations. • Use of a wide-range of industry-standard hand tools and equipment during installation and maintenance.• Ability to read and understand written procedures which apply directly...