![Holiday Inn Express & Suites Lima](https://media.trabajo.org/img/noimg.jpg)
Hotel Front Desk Agent
4 weeks ago
Join the IHG Hotels & Resorts team as a **Front Desk Associate** for a career in hospitality. The brand new **Holiday Inn Express & Suites in Lima**, an award-winning IHG Hotel, is looking for Friendly and Energetic Front Desk Agents to join our hotel operations team in Lima, Ohio Full-Time & Part-Time positions are available for 2nd and 3rd shift.
FRONT DESK GENERAL JOB DESCRIPTION:
- Aggressive negotiating skills and creative selling abilities to close on business.
- Ensures a high level of customer satisfaction.
- Answering Phones.
- Making, Changing, Assisting w/ Reservations.
- Looking Up Directions on the Internet.
- Promoting Rewards Program.
- Creative Thinking.
- Assisting Sales.
- Creating Good Customer Relations.
- Problem Solving.
- Filling In Others Shifts As Needed.
FRONT DESK GENERAL JOB REQUIREMENTS:
- Exceptional Customer Service Skills.
- Strong communication skills, written and verbal.
- Strong organizational skills.
- Must be self-motivated and results-oriented.
- Be comfortable working independently.
- Excellent time management skills.
- Able to have a flexible time schedule.
- Opera PMS Experience a Plus / Not Required.
- Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required.
- Basic Computer Skills.
- Energetic / Capable of Multi-Tasking.
- Good with Following Up/Following Through.
- Have Own Transportation / Be on Time.
- Good Problem-Solving Skills.
This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.
Work Remotely
- No
**Salary**: $13.00 - $14.00 per hour
**Benefits**:
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Lima, OH 45804: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any experience with Opera PMS or Concerto?
**Experience**:
- Hotel experience: 1 year (preferred)
Pay: From $13.00 per hour
**Benefits**:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Nights as needed
- On call
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- What Hotel Brands / Operating Systems are you familiar with?
**Experience**:
- Hotel: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
Ability to Relocate:
- Lima, OH 45804: Relocate before starting work (required)
Work Location: In person
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