Care Coordinator

2 weeks ago

Lebanon, United States West Central Behavioral Hea Full time

Join our talented multi-disciplinary team in our Child and Family Programs working with children and families experiencing symptoms of mental illness that impact functioning across settings.

As a Care Coordinator, you'll work closely with our Clinical Team to provide care coordination and case management services for a large caseload of clients. The primary role of the Care Coordinator will be to assess needs, coordinate care and make referrals to community resources for assigned clients and families.

**Essential Responsibilities**:

- Help clients and families understand treatment options and make informed decisions
- Work with treatment team to facilitate case coordination and information sharing
- Participate in the development and implementation of treatment plans and other clinical documentation
- Promote effective utilization of clinical resources, community resources and other social supports
- Care coordination/communication both internally and externally

Ask us about creative work schedules, remote/hybrid work, full time/part time, geographic options, different shifts, job sharing, even cross-functional work to keep things interesting

**Education**:

- Associate’s degree in Social Work, Rehabilitation, Psychology, Education or related human services field with 2 years working with person(s) who have severe mental disability or understanding of mental illness acquired through provision of support to family members with mental illness.
- Bachelor’s degree in a relevant field

**Experience**:

- 2 years’ case management experience preferred.

**Required Skills**:

- Excellent organizational and communications skills.
- Must be flexible and demonstrate the ability to work with mínimal supervision.
- Excellent customer service skills.
- Excellent computer skills and knowledge of Microsoft Office.
- Ability to learn necessary computer and technical skills essential to the position and Agency needs.
- Ability to relate to staff, clients and community around a mental health system.
- Maintain skill competencies in customer service, quality improvement, compliance and safety.

Preferred Skills:

- Knowledge of and experience with an electronic medical record system
- Prior experience in a community mental health environment

Physical Requirements:

- Ability to access all Agency sites

Other:

- Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s).
- Understanding of the importance of confidentiality and the ability to maintain that confidence.
- Ability to travel in connection with the job duties assigned.
- Have and maintain a valid state driver’s license.
- Have reliable transportation.
- Have and maintain personal automobile insurance.

Be a part of our team.

West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short
- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off

Ask us about creative work schedules, remote/hybrid, full-time/part-time, geographic options, different schedules, job-sharing, even cross-functional work to keep things interesting

We are committed to continuous improvement of our employees. We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters. CEUs are available for most in-service programs.

**Loan Repayment** Program**: As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:

- Public Service Loan Forgiveness (PSLF)
- Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years

For over forty years, West Central Behavioral Health, a community mental health organization, has dedicated itself to_"...promote, preserve and strengthen the mental health and quality of life in our community.” _To accomplish this, West Central has assembled a team of talented professionals. Working together toward a common goal, our staff served nearly 2,700 children, adolescents and adults last year.

We are an Equal Opportunity Employer, Veteran
- and Recovery-Friendly Workplace

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