Business Analyst

1 week ago

Baltimore, United States GD Resources LLC Full time

**GD Resources, LLC **is seeking a Business Analyst to support the State of Maryland, Department of General Services mainframe modernization project. The project is a large-scale IT modernization effort to identify and implement a modern, cloud-based Capital Project Management Information System

**Duties/Responsibilities**

The Business Analyst shall work directly with the project manager, the project team, and State personnel and collaboratively work with the project stakeholder groups to:

- **Current state analysis**:

- Document existing processes and procedures, and prepare meaningful and easily understood process diagrams, using standard diagramming software such as Microsoft Visio.
- **Future state analysis**:

- Coordinate with business stakeholders to document and ensure business requirements, processes/workflows, use cases, user stories and key system capabilities are created and stored in a shared environment, and remain current as part of the modernization effort.
- Analyze processes and recommend improvements for architecting new processes, which address any identified gaps and increase process efficiency and effectiveness.
- **Create scope of work for an RFI/RFP**:

- Working with procurement, business stakeholders, and project manager, create the scope of work to be included in RFIs/RFPs for vendor/product system solicitation - including creating a traceability matrix and vendor scoring model.
- Assist project manager and stakeholders with vendor/product evaluation and scoring.
- **Develop use cases and user stories.**:

- As a key communication tool between the business and system delivery resources.
- Working with stakeholders and project managers, prioritize use cases/user stories to support a phased delivery implementation.
- Partner with business stakeholders to develop business cases and project charters.
- **Testing & Quality Assurance**:

- Create test plans, cases, and scripts to validate the user stories and the to-be-delivered system functionalities, workflows, and data.
- Working with stakeholders/users and delivery partner(s), coordinate, execute, document, and track testing activities - functional requirements testing, user acceptance testing, regression testing, and testing of production issues.
- **Training & Support Documentation**:

- Maintain comprehensive documentation of system configurations, changes, and processes for reference and training.
- In conjunction with the delivery partner(s), assist in end-user training & support of the delivered solution.
- In conjunction with the delivery partner, assist with the creation of necessary job aides, user guides, and/or additional training and support collateral to support the DGS instance of the to-be implementation.
- **Issue Resolution -** working with stakeholders and delivery partners, track, investigate, and resolve system-related issues.
- Resources shall perform other duties assigned by DGS and/or the project manager.

**General Experience**:

- Must have at least eight (8) years of experience as a functional business analyst for IT-related projects, preferably across multiple hardware and software platforms.
- Demonstrated knowledge of business process/workflow automation.
- Prior experience preparing business cases or writing project deliverables, such as a functional requirements document, user stories or requirement traceability matrix.
- Experience with data analysis and migration - ETL experience is a plus.
- Prior project delivery experience - using Agile/Safe methodologies is a plus.
- Strong communication and interpersonal skills, including communicating effectively (verbal and written) with technical and non-technical stakeholders.
- Demonstrated success documenting and delivering multi-million-dollar SaaS / COTS IT implementation projects.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively with cross-functional teams.
- Attention to detail and a commitment to delivering high-quality results.

**Education**:

- Must have a bachelor’s degree in computer science, Information Systems, or equivalent work experience from an accredited college or university.
- GD Resources LLC., is an Equal Opportunity Employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law._

Pay: $76,000.00 - $82,587.29 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Experience level:

- 8 years

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- business analyst for IT-related projects: 8 years (required)
- Cloud Modernization: 5 years (required)

Ability to Relocate:

- Baltimore, MD 21209: Relocate before starting work (required)

Work Location: Hybrid remo

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