Host/hostess

7 days ago

Bethlehem, United States Nonna Sulina's Sicilian Kitchen Full time

**About us**

Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Hostess/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Manage the waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Take accurate messages and relay them to the appropriate staff members
- Maintain cleanliness and organization of the host/host station
- Assist servers with various tasks as needed
- Provide exceptional customer service by addressing guest inquiries and concerns

Qualifications:

- Previous experience in a restaurant or food service setting is preferred
- Excellent phone etiquette and communication skills
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Strong multitasking abilities and the ability to work well under pressure
- Exceptional hospitality skills with a focus on guest services and guest relations
- Ability to work evenings, weekends, and holidays as required

**Job Type**: Part-time

Pay: From $13.00 per hour

Expected hours: 15 - 25 per week

Shift:

- 4 hour shift
- Evening shift

Weekly day range:

- Every weekend

Ability to Relocate:

- Bethlehem, PA 18017: Relocate before starting work (required)

Work Location: In person

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