Drug Testing Technician
2 weeks ago
Job Overview:
We are seeking a Test Technician to join our team. Your role as a Test Technician will consist of administrative duties such as customer service, data entry, handling telephone calls and providing clinical drug, DNA, and alcohol testing services. This position requires a high level of customer service and an extremely positive attitude. We preform pre-employment and random drug testing for small businesses and individuals.
Personal Attributes Required:
- ENERGY, ENERGY,ENERGY
- Quick learner and urgency to become an expert in what you do
Enthusiasm for learning our business and working our corporate and personal clients
Treat Clients with a high level of customer service
Able to multi-task and be well organized with a strong attention to detail
Team player - we work closely to succeed
Primary Responsibilities:
- Handle potential customer inquiries and follow telephone script to persuade customers to schedule an appointment or come into the collection facility for testing.
- Perform certified urine, alcohol, saliva, fingernail, hair follicle, and DNA specimen collections.
- Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
- Collect payment from clients
- Report urine, hair, alcohol, fingernail, hair follicle, and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
- Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
- Monitor and inventory testing supplies.
This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position.
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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