Service Manager

3 weeks ago

Santa Maria, United States Gibbs Truck Centers - Santa Maria Full time

Gibbs Truck Centers (est. 1969) is a medium/severe service/heavy duty Commercial Truck Dealer with 5 locations throughout central California. For the past 26 years, the company has successfully earned “Circle of Excellence Award” for Service, Parts, Truck Sales, Body Shop, Finance & Lease/Rental. The last 3 years, the company celebrated “Platinum Prestige Standards”, which is the highest dealer ranking. In 2022, Gibbs Truck Centers was honored with the Presidential Dealer Award for Excellence. Top 14 Dealers in North America out 170. We could not accomplish it without our team. We have the best people in the business We represent International, Isuzu, Cummins & Idealease. Gibbs Truck Centers offers a very competitive salary plus incentive tied to results - Healthcare Insurance, Vacation, Sick, and 401(k) + 2.5% Employer Match available. Work with terrific people in a wonderful culture and come be a part of our successful story.

Gibbs Truck Centers is looking for a Service Manager to join our team. Work with terrific people and come be a part of our success story. It's a great place to work

**Responsibilities**:

- Responsible for hiring, coaching and developing diesel technicians & dealership personnel
- Management of personnel and store schedules
- Complete profit and loss responsibilities including expense control and attainment of sales goals
- Maintain superior customer service through dealership top-notch culture & follow up
- Sales growth through local customer relationships
- Provide training and support
- Supervise an experienced Service Department (Technicians & Service Advisors)
- Maintain building facilities & safety of dealership
- Asset & inventory control management. Equipment & tool management.
- Maintain safe work environment. Safety meeting & weekly coaching.
- Exceed monthly sales and bottom-line results
- Grow market share in truck, parts & service from Goleta to Paso Robles
- Have Fun

**Qualifications**
- Consistent track record of successfully meeting and exceeding sales goals
- Minimum high school diploma or GED equivalent required
- Knowledge of ADP (CDK) preferred or strong computer skills
- Minimum 3-5 years of automotive experience - preferred
- Management Experience - 5 years required
- Excellent communication ability & phone skills
- Excellent customer service skills
- Understanding of inventory control & asset management
- Professional appearance and strong work ethic
- Ambitious, goal oriented, and able to work within a dynamic environment
- Valid Driver’s license and satisfactory Motor Vehicle Report (MVR)
- Sales oriented

**_ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

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