Pc Technician

**JOB PURPOSE**:
**DUTIES AND RESPONSIBILITIES**:

- Perform troubleshooting and repairs on all computers, peripheral systems and equipment, according to current desktop standard configuration guidelines and documented procedures.
- Perform daily review of assigned work orders in order to prioritize tasking. Document resolution and close completed work orders.
- Image, test, and install desktop/laptop computers for all new hire or temporary duty employees; this includes installing encryption tools and configuring wireless access as needed.
- Perform and document preventive maintenance of computer equipment as required.
- Facilitate vendor warranty return process, test and evaluate items returned from repair.
- Responsible for maintaining physical inventories and ensuring accuracy as directed.
- Participate in lifecycle replacement tasking and other technical improvement projects.
- Manage retrograde efforts for all computer equipment, this includes performing DoD data wipe on all hard drives and preparing required documentation.
- Carry mobile phone and provide AV support during presentations outside of work hours as needed.
- Responsible for maintaining a safe workplace program and ensuring that safety is the highest priority in the workplace.
- Maintain an orderly work area and technical lab space clear of all hazards/debris.
- Participate in the creation of technical and procedural documentation. Perform annual/seasonal review of documentation.
- Be ready to work at designated start times.
- All other duties as assigned.

**QUALIFICATIONS**:

- U.S. citizenship or permanent residence is required.
- High school diploma or equivalent required.
- Must have a reliable means of transportation.
- Experience in computer systems installation and maintenance, troubleshooting, wireless access configuration and support, in a corporate environment is preferred.
- Knowledge with DOS, Windows and Macintosh operating systems is preferred.
- A+ and/or MCDST (Microsoft Certified Desktop Support Technician) are preferred.
- Experience supporting business VPN access, disk imaging, and whole disk encryption is preferred.
- UNIX and Linux knowledge is desired.

**COMPETENCIES**:

- Technical Capacity.
- Organizational Skills.
- Strategic Thinking.
- Problem Solving/Analysis.

**PHYSICAL REQUIREMENTS**:

- Individual must be capable of operating a standard desktop computer; must be able to lift and carry up to 50 pounds.
- Must be able to work in colder computer rooms.
- Must be able to diagnose equipment under desks or in communication closets, may get dirty.

**Job Types**: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Retirement plan

Experience level:

- 1 year
- 2 years
- No experience needed
- Under 1 year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (required)

Work Location: In person