Overnight Concierge 11pm-7am
2 weeks ago
**About us**
Four Leaf Towers is a small business in Houston, TX. We are professional, agile, professional and our goal is to The Four-Leaf Towers Condominium is a place where the genuine care and comfort of our Residents is our highest priority..
Our work environment includes:
- Modern office setting
- Modern office setting
- On-the-job training
Job Overview: We are seeking a highly organized and customer-focused individual to join our team as a Concierge. As a Concierge, you will be responsible for providing exceptional hospitality and customer service to our guests. If you have a passion for guest relations and enjoy creating memorable experiences, we would love to hear from you. Responsibilities: - Greet guests with a warm and friendly demeanor upon arrival - Assist guests with check-in and check-out procedures - Provide information about hotel amenities, local attractions, and dining options - Make reservations for guests at restaurants, theaters, and other entertainment venues - Handle guest inquiries, requests, and complaints in a professional and timely manner - Coordinate transportation services for guests, including arranging airport transfers and taxi services - Maintain a clean and organized front desk area - Assist with luggage handling when necessary - Collaborate with other hotel departments to ensure guest satisfaction Requirements: - Previous experience in a customer service role, preferably in the hospitality industry - Excellent time management skills to prioritize tasks effectively - Strong interpersonal skills with the ability to communicate effectively with guests from diverse backgrounds - Bilingual or multilingual skills are highly desirable - Knowledge of local attractions, restaurants, and entertainment venues - Familiarity with front desk operations and phone etiquette - Ability to handle guest inquiries and complaints with professionalism and empathy Note: This is a paid position. Internship positions must also be compensated accordingly.
Pay: $15.00 - $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
- Weekends as needed
Shift availability:
- Overnight Shift (required)
Ability to Relocate:
- Houston, TX 77056: Relocate before starting work (required)
Work Location: In person
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