Bilingual Sales Representative
2 months ago
*
Wireless consultant job duties include:
- Customer service, greeting in a friendly & timely manner, creating a positive work environment
- Being knowledgeable and proactive in learning new promos, price changes, and policy updates
- Proficiency in administrative and operational tasks - filing paperwork and forms, being communicative with management to resolve issues, etc.
- Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
- Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
- Desire to be a part of the game-changing Cricket store team.
- Competitive drive and confidence to succeed in a fast-paced sales environment.
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
- Effective at balancing customer experience and performance goals.
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends and holidays at various locations
Wireless consultant minimum requirements include:
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
- Management experience is not required, but preferred for moving further into store management/ownership
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
**Job Types**: Full-time, Part-time
**Job Types**: Full-time, Part-time
Pay: $28,000.00 - $40,000.00 per year
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Spanish (preferred)
- Haitian Creole (preferred)
Work Location: In person
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