Guest Experience Expert
3 weeks ago
Are you an energized and personable professional who has an interest in health and wellness? Join our team at Rise Wellness
**Position**: Guest Experience Expert
**Company**: Rise Wellness
**Location**: Gilbert, AZ
**About Rise Wellness**:
Rise Wellness is a brand new wellness center located in Gilbert, AZ Our mission begins with the simple idea
- your health reimagined. We believe the future of medicine is a personalized and proactive approach to living as healthy as possible for as long as possible Your primary responsibility is to create an environment where exceptional medical care is provided in a unique setting, aligning with our vision and concept of health and wellness, with a specific focus on vitality and longevity.
**Position Overview**:
**Key Responsibilities**:
- Greet members warmly upon arrival and assist with check-in procedures.
- Coordinate appointments and ensure that all scheduling needs are met.
- Collaborate with medical staff to provide exceptional patient care
- Respond promptly and professionally to guest inquiries and concerns, both in person and over the phone.
- Maintain cleanliness and organization in all guest areas, including reception, waiting areas, and treatment rooms.
**Qualifications**:
- Previous experience in a customer service or hospitality role preferred.
- Previous experience in healthcare or wellness center preferred.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer skills
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Passion for health and wellness with a genuine desire to help others.
- Understanding of health and wellness concepts, specifically related to vitality and longevity.
- Bachelor's degree preferred.
Salary and Benefits:
- Competitive salary offered ($20-$23/hr)
- Supportive and collaborative work environment
- 10 days of paid time off (PTO)
- Full time hours
**Job Types**: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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