Direct Customer Service Associate
2 weeks ago
We're a company built on passion, performance, innovation, and growth. We work with various clients in the region, focusing on building strong relationships between clients and their customers through personalized approaches. Our Direct Customer Service Associates are trained to help businesses achieve their goals by enhancing their product messaging and customer acquisition.
Internally, we prioritize the development of our Direct Customer Service Associates, fostering innovation and promoting advancement from entry-level to leadership roles. We're looking for self-motivated individuals who want to learn, improve, and become valuable partners to our clients and customers. If this excites you, consider joining our Direct Customer Service Associate team
**Direct Customer Service Associate Responsibilities**:
- Interact with customers daily to handle enrollment requests, service upgrades, contract renewals, and inquiries to ensure high customer acquisition and retention.
- Gain extensive knowledge of our clients' products and services to educate customers, answer questions, and provide tailored solutions.
- Collaborate with fellow Customer Service Associates to develop effective strategies for team success and client profitability.
- Customize product packages based on customer needs using insights from colleagues.
- Assist entry-level sales professionals in identifying additional opportunities for our clients while maintaining a compassionate demeanor.
- Communicate with upper management and the compliance team to ensure proper protocols are followed when working with customers and clients.
**Direct Customer Service Associate Requirements**:
- At least 1 year of customer service or sales experience; prior experience in hospitality, retail sales, or related fields is a plus.
- Team player with a competitive spirit and goal-driven mindset.
- Excellent communication skills with clients, customers, and colleagues.
- Solution-oriented mindset, adaptable to changing customer and business needs.
- Maintain a positive attitude and strong people skills, even when facing customer challenges and specific targets.
Pay: $43,508.88 - $52,397.79 per year
Compensation package:
- Bonus opportunities
- Commission pay
- Uncapped commission
Schedule:
- 8 hour shift
- Day shift
Travel requirement:
- Travel
Ability to Relocate:
- Hyattsville, MD: Relocate before starting work (required)
Work Location: In person
-
Customer Service Associate
2 weeks ago
Hyattsville, United States Value City Furniture Full time** Customer Service Associate** *Share by Email* Location: VCF WASHINGTON DC 1 #74 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping...
-
Entry Level Customer Service and Sales
2 weeks ago
Hyattsville, United States Maryland Consulting Firm Inc Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & developmentAre you ready to kickstart your career in sales and customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want YOU to join our team.About Us:We're not just about providing products and...
-
Entry Level Customer Service and Sales
3 weeks ago
Hyattsville, United States Maryland Consulting Firm Inc Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & developmentAre you ready to kickstart your career in sales and customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want YOU to join our team.About Us:We're not just about providing products and...
-
Customer Care Representative
14 hours ago
Hyattsville, United States The LaSalle Group Full timeLaSalle Network is actively seeking Customer Care Representatives for one of our clients in the Landover, MD area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking to work with a well-known company, look no further! ...
-
DSW Store Associate Part-Time>
3 days ago
Hyattsville, United States DSW Full timeDSW, Inc. - The Mall At Prince Georges, Hyattsville [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing...
-
Customer Service Advisor
Found in: Careerbuilder One Red US C2 - 3 weeks ago
Hyattsville, MD 20783, United States Pep Boys Full timePep Boys - 1804 University Blvd East [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order...
-
Customer Service Rep
4 days ago
Hyattsville, United States The New Grand Mart Full timePay: $19.50 - $22.54 per hour **Benefits**: - 401(k) - Dental insurance - Flexible schedule - Health insurance - Paid time off - Vision insurance Experience level: - No experience needed Shift: - Day shift Weekly day range: - Monday to Friday Work setting: - In-person - Office Ability to Commute: - Hyattsville, MD 20785 (required) Work Location:...
-
Customer Service Rep
6 hours ago
Hyattsville, United States The New Grand Mart Full timePay: $19.15 - $21.75 per hour **Benefits**: - 401(k) - Dental insurance - Flexible schedule - Health insurance - Paid time off - Vision insurance Experience level: - No experience needed Shift: - Day shift Weekly day range: - Monday to Friday Work setting: - In-person - Office Ability to Commute: - Hyattsville, MD 20785 (required) Work Location:...
-
Sales Associate
2 weeks ago
Hyattsville, United States Well Dunn Catering Full timeAs one of DC's premier caterers, Well Dunn Catering is a leader in creating innovative, collaborative, and delicious events in the DMV area. At the heart of our business is a diverse, knowledgeable staff who bring our events to life. As our business continues to grow, we are looking to grow our team. And we hope you will join us!We are looking for an...
-
Service Technician at Rankin Group
3 weeks ago
Hyattsville, United States HRBoost Full timeJob DescriptionJob DescriptionAre you eager to kickstart your career with a dynamic company that values its employees and clients? Do you have a knack for all things mechanical, a clean driving record, and a strong work ethic? Look no further! Rankin Group, a pioneer in temporary climate solutions since 1981, is seeking entry-level Service Technicians to...
-
Service Coordinator
2 weeks ago
Hyattsville, United States Southern Management Full timeService Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and th Coordinator, Customer Service, Retail, Property Management, Skills
-
Analyst III Vendor Support Services
2 weeks ago
Hyattsville, United States Retail Business Services Full timeAddress: USA-MD-Hyattsville-8301 Professional Place Ste115 Store Code: Vendor Support & Relationship Mgmt (5134838) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop....
-
Delivery Driver LHP
2 weeks ago
Hyattsville, United States MASTER-PJK SERVICE LLC Full timeJob DetailsJob Location PJK Food Service LLC - Landover, MD Job Category Transportation Description The objective of the Delivery Driver is to ensure that produce, dairy, and dry good products are delivered to Limehouse customers in a manner that meets or exceeds customer expectations. The Delivery Driver is also responsible for communicating any customer...
-
Driver/Food Service Worker
Found in: Lensa US P 2 C2 - 3 weeks ago
Hyattsville, United States Catholic Charities of The Archdiocese of Washington Full timeORGANIZATION OVERVIEW:At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound...
-
Outside Sales Representative
2 weeks ago
Hyattsville, United States Washington Air Compressor Rental Co. Full timeJob DescriptionJob DescriptionJob Description:Outside Sales Representative in Prince George's County, MD.Responsibilities:Communication is critical to be successful. All sales representative must be able to respond to the customer and management needs whenever it is necessary. Thus, the sales representative must continuously monitor their telephone, text...
-
Catering Manager
2 weeks ago
Hyattsville, United States Compass Group Full timeCompass Group - 1600 FEDEX WAY [Kitchen Manager / Catering Supervisor] As a Catering Manager at Compass Group, you'll: Supervise all catering events; Be involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities; Work with the Chef in creating menus; Train catering associates in service...
-
Career Services Advisor
5 days ago
Hyattsville, United States Fortis Institute Full timeJob DescriptionJob Description Reports to: Director of Career Services Position Summary: Under direct supervision, coordinates and assists in job search and placement for graduates and students. Maintains confidential and detailed client and referral records. Delivers and/or coordinates presentations, workshops, and seminars as appropriate to the...
-
Career Services Advisor
2 days ago
Hyattsville, United States Fortis Institute Full timeJob DescriptionJob Description Reports to: Director of Career Services Position Summary: Under direct supervision, coordinates and assists in job search and placement for graduates and students. Maintains confidential and detailed client and referral records. Delivers and/or coordinates presentations, workshops, and seminars as appropriate to the...
-
HR Business Partner
Found in: Talent US C2 - 2 weeks ago
Hyattsville, United States Amazon.com Services LLC - A57 Full timeAmazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by...
-
Sales Lead
3 weeks ago
Hyattsville, United States Invicta Stores Full timeJob DescriptionJob DescriptionInvincible in detail since 1837, Invicta is known for offering supremely crafted timepieces for the evolving fashion needs of its dedicated fans. Invicta Stores showcase the world's largest selection of Invicta-style accessories for men and women. Known for legendary service, Invicta Stores believe in demonstrating the...