Mitigation Manager

4 weeks ago

Milford, United States The Restoration Guys LLC Full time

Job Overview:
As the Mitigation Manager, you will be responsible for overseeing all aspects of water, wind, fire, and mold mitigation projects, ensuring they are completed efficiently, effectively, and with the highest level of client satisfaction. You will lead a team of technicians, providing guidance, support, and training to ensure they deliver top-notch service on every job. Additionally, you will be responsible for managing resources, scheduling, and ensuring compliance with company policies and industry standards.

An IICRC Certification in WRT/ASD and either FSRT & OCT or AMRT is required. TRG will provide on-the-job training and pay for industry certifications and CECs including IICRC and OSHA.

TRG requires that you have a valid driver's license and be able to pass a drug test and background screening. You must safely and courteously drive in our lettered vehicles to and from job sites.

We need someone who is likeable, dependable, and will fit into our work culture. You must be coachable and willing to learn and adapt in a fast-paced environment. You should be able to interact well with clients but most importantly, be a great listener and know how to keep a conversation on track. Our Client Coordinator will assist with Client communication and provide SOPs that maintain TRG standards.

We have a passion for our industry and are looking for the right individual in our growing organization. If you believe that's you, submit your resume or give our office a call.

**Duties**:

- Manage and supervise a team of technicians, providing guidance and support throughout restoration projects
- Coordinate and schedule mitigation jobs, ensuring timely completion and client satisfaction
- Conduct site assessments to determine the extent of damage and develop appropriate restoration plans
- Oversee the use of power tools and equipment during restoration processes
- Ensure compliance with safety regulations and protocols during all restoration activities
- Collaborate with clients, insurance adjusters, and other stakeholders to provide updates on project progress
- Maintain accurate records of project details, including materials used, labor hours, and expenses
- Document job progress using platform SOP and photographs
- Stay up-to-date with industry trends and advancements in restoration techniques

Qualifications:

- Previous experience in the restoration industry is required
- Must have a strong knowledge of various restoration processes, including mold remediation, containment, fire restoration, biohazard, and water damage restoration
- Excellent leadership skills with the ability to effectively manage a team
- Proficient in using power tools and equipment commonly used in restoration projects
- Detail-oriented with strong organizational and problem-solving abilities
- Ability to work well under pressure and meet tight deadlines
- Excellent communication skills, both written and verbal
- Proficiency with web based software including Google Workspace, Microsoft,
- Proficiency with technology including smart phones, iPads, and laptops

If you have the necessary qualifications and experience to excel in this role, we encourage you to apply. Please submit your resume highlighting your relevant skills and experience in the restoration industry.

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k) matching
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Safety equipment provided
- Tuition reimbursement

Schedule:

- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus opportunities
- Double time pay
- Overtime pay

**Experience**:

- Water damage restoration: 3 years (required)
- Mold remediation: 1 year (required)

License/Certification:

- IICRC Certification in WRT/ASD (required)
- IICRC Certification in either FSRT & OCT or AMRT (required)

Ability to Relocate:

- Milford, DE 19963: Relocate before starting work (required)

Work Location: In person

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