Starbucks Barista

Overview:
The Starbucks Barista has the responsibility to create and maintain the Starbucks experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day.

**Responsibilities**:

- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, caffe latte, and cappuccino.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Work in a cooperative and friendly manner with fellow employees, set a positive example.
- Provide the highest level of guest service to the hotel’s clients.
- Maintain professional attire and personal hygiene.
- Maintain a clean, neat and orderly work area.
- Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
- Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
- Promptly report substandard (unsafe) conditions to Supervisor.
- Promptly report accidents, injuries, property damage or loss to Supervisor.
- Inform management promptly of any work-related problems or guest complaints.
- Promote the hotel through goodwill, courtesy and a positive attitude.
- Attend all scheduled training classes and meetings.
- Continue to learn and grow in your position.
- Perform any reasonable request as assigned or directed by management.
- Provide for a safe work environment by following all safety and security procedures and rules.
- Assist person(s) with a disability.
- Due to the nature of the hospitality industry, employees may be required to work varying schedules - inlcuding weekend and holidays to reflect the business needs of the hotel.

Qualifications:

- High school or equivalent education preferred.
- Prior experience in retail, customer service, coffee shop or a food & beverage operation is preferred.
- Marriott or similar branded, full service hotel experience preferred.

WestinWoodlands