Administrative Technician

3 weeks ago

Sacramento, United States City of Sacramento Full time

**THE POSITION**:
**With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically **reside** within the Sacramento region or **have the ability to** regularly report to a City of Sacramento physical worksite with little notice.**

This position assists in the administration of cannabis administrative appeals including setting up virtual hearings with appellants, tracking penalties and appeals as received. This position also functions as a fiscal reviewer for CORE program grants and loans, processing loan documents, setting up payment plans, reviewing business plans, and processing journals and vouchers.

**IDEAL CANDIDATE STATEMENT**
- Navigate the City's financial system, eCAPS, as well as the Microsoft Teams platform.
- Work independently and effectively in remote environment, while maintaining the ability to report in person for necessary tasks.
- Communicate effectively, collaboratively, and professionally.
- Provide excellent customer service to external stakeholders.

Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.
**DISTINGUISHING CHARACTERISTICS**

This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work.
**SUPERVISION RECEIVED AND EXERCISED**

General direction is provided by higher-level administrative, analytical, or managerial staff.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies.
- Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.
- Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.
- Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.
- Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.
- Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

**QUALIFICATIONS**:
**Knowledge of**:

- Basic principles of technical and statistical report preparation.
- Basic principles and practices of research and statistical methods.
- Modern office practices, procedures, and equipment.
- Record keeping and reporting practices.
- Basic principles and techniques of personnel, budget and purchasing.
- Basic techniques of project and program management.

**Skill in**:

- Providing customer service, including dealing with people in sensitive situations and problem resolution.

**Ability to**:

- Communicate clearly and concisely, both orally and in writing.
- Collect, compile, organize, analyze, and interpret data.
- Establish and maintain cooperative relationships with those contacted in the course of work.
- Follow oral and written instructions.

**EXPERIENCE AND EDUCATION**

**Experience**:
Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.
**Substitution**:
Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience.
** PROOF OF EDUCATION**

An applicant with a college degree obtained outside the United States must have education records evaluated by a crede

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