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Ramp Supervisor

2 months ago

South Burlington, United States Piedmont Airlines, Inc. Full time

We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

**Essential Duties**:

- Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions
- Conduct briefing and distribution of training material/checklists to mentors
- Create and coordinate schedules
- Provide hands-on assistance to the Training Department along with feedback to direct managers
- Approve employees for release to duty after completion of training programs
- Coach and provide career development to the staff
- Correct non-compliant behavior and impose disciplinary action as required
- Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
- Manage a staff of employees with varied duties
- Administrative duties, including daily/weekly/monthly reports
- Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
- Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service
- Provide support when employee absence affects the operation

**Job Qualifications and Competencies**:

- Outstanding organizational skills and ability to multi-task
- Ability to work independently, set and meet own deadlines
- Ability to work well with all levels of management and support staff
- Able to defuse conflicts among team members
- Familiarity with Microsoft Office Suite
- Ability to work a flexible schedule

**Preferred Qualifications**:

- Previous airline management experience
- Current Piedmont employee with a minimum six months of service
- Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
- Extensive knowledge of QIK, Sabre
- Bachelor’s Degree in Aviation, Business, or related field

**Work Environment**:

- Use of computers and other office equipment
- All shifts including weekends, nights, holidays and/or irregular shifts

**Physical Requirements**:

- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds
- Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
- Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _

Job Application Deadline:
May 13, 2024

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