Community Services Intake Assistant

4 days ago

Benton Harbor, United States Southwest Michigan Community Action Agency Full time

The Community Services Intake Assistant is expected to be knowledgeable of the programs administered by the agency and of community resources which augment those programs and of other agency programs that are available to low-income families and individuals. They are expected to interview clients and determine eligibility for agency programs and provide required follow-up at predetermined intervals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Oversee daily operations, paperwork, staff and volunteers at the office to which they are assigned
- Attend monthly and quarterly commodity distribution at the site to which they are assigned to include: count delivered products to assure a sufficient supply, set up distribution area, prepare paperwork, troubleshoot on distribution day, and prepare and submit site reports
- Refer clients as necessary to other agencies for services
- Maintain positive working relationship with other local social service agencies
- Represent the Agency at meetings with senior centers and other programs
- Provide intake and emergency services in other offices as needed and assigned
- Provide back-up and support for all Community Services emergency programs, projects, and services and act as a valuable team player of the Community Services department as requested

Pay: From $14.53 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- data entry: 1 year (preferred)

Work Location: In person

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