Practice Manager 1

3 weeks ago


Fairfax, United States Banfield, The Pet Hospital Full time

The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Practice Manager, in partnership with the Chief of Staff (COS), ensures good communication with clients, associates, field leadership, Central Team Support, and PetSmart, and partners with the PetSmart Store Director, Salon Manager, Training Manager and PetsHotel Manager (if applicable) to optimize growth of both businesses. The Practice Manager partners with the COS (if applicable) to operate an effective and productive hospital team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.

ESSENTIAL RESPONSIBILITIES AND TASKS
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Partner with the Chief of Staff (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
- Regularly supervise the team of paraprofessionals in the hospital, consisting of at least two associates and often more (the size of the paraprofessional team will vary by hospital depending on factors such as business volume and client needs).
- Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
- Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
- Partner with the Field Director and Chief of Staff (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate paraprofessional staff.
- Direct, lead and mentor the paraprofessional staff to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
- Work with the Field Director to establish development plans (PDPs) for the paraprofessionals, and focus teams to deliver the practice priorities and exceed goals while building our culture and brand. Conduct frequent development discussions with paraprofessionals to construct compelling development plans and execute them.
- Effectively create and maintain paraprofessional schedules and work with Chief of Staff to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.Provide effective communication between associates, clients, field leadership and Central Team Support.
- Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
- Provide inspirational leadership to the team by creating a positive professional relationship with the Chief of Staff, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
- Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
- Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Chief of Staff (if applicable), Field Director and Director Veterinary Quality.
- Partner with area Field Director and Director Veterinary Quality to execute market objectives, goals, strategies and measurements (OGSMs).
- Participate in market level teams, discussions, and initiatives.
- Partner with the COS to deliver outstanding financial results for assigned hospital.
- Manage and drive consistent revenue growth and profitability improvements in the hospital(s). Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately.
- Manage daily operations of hospital(s) to deliver consistent performance in Optimum Wellness Plan growth, market penetration and client and associate retention. Manage overall labor costs while ensuring appropriate scheduling/staffing during all operating hours.
- Build hospital(s) to meet client convenience needs which may include 7-7-7 operating hours/days.
- Use proven methods to promote hospital(s) and Practice growth.
- Responsible for cost containment, ca


  • Practice Manager 1

    1 week ago


    Fairfax, United States Banfield Pet Hospital Full time

    The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Practice Manager, in partnership with the Chief of Staff (COS), ensures good communication with clients, associates,...

  • Practice Manager 1

    3 weeks ago


    Fairfax Station, United States Banfield Full time

    The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Practi Manager, Practice, Client Service, Operations, Associate, Hospital, Animal Care, Healthcare


  • Fairfax, United States Shelter House Inc Full time

    Title: Case Manager (Full-Time) Department: Artemis House, Region 1 Reports to: Assistant Director of Programs FLSA Status: Exempt Salary: $52-56K About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all...

  • AHR 1 - Case Manager

    1 month ago


    Fairfax, United States Shelter House Full time

    Job DescriptionJob DescriptionTitle: Case Manager (Full-Time)Department: Artemis House, Region 1 Reports to: Assistant Director of Programs FLSA Status: Exempt Salary: $52-56KAbout Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown...


  • Fairfax, United States Cirrus iNtegrated Practice Management Full time

    Cirrus iNtegrated Practice Management (CiPM) is looking for an entry level medical front desk receptionist for our outpatient imaging center: Fair Oaks Imagine Center, located in Fairfax, VA. Knowledge of medical terminology preferred, customer service experience required. Monday - Friday, day shift. **Shift times to be discussed with applicant.** Cirrus...

  • AHR 1 - Case Manager

    1 month ago


    Fairfax, Virginia, United States Shelter House Full time

    Title:  Case Manager (Full-Time) Department: Artemis House, Region 1  Reports to:  Assistant Director of Programs  FLSA Status: Exempt  Salary: $52-56K   About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown...


  • Fairfax, United States That 1 Painter Fairfax - McLean Full time

    **Job description** **Company**: That 1 Painter **Location**: Alexandria, Arlington, Fairfax, Loudoun, McLean **Pay**: $60 per appointment set (Average 1 estimate scheduled per hour) + $100 bonus if the project manager closes the appointment and gets the job. **Job Type**: Part-Time, with potential for Full-Time and Full Cycle Sales **Company...


  • Fairfax, United States Shelter House Full time

    Job DescriptionJob DescriptionTitle: Residential Coordinator (On-Call)Department: Artemis House Region 1Reports to: Assistant Director of OperationsFLSA Status: Non- ExemptSalary: $20.00 Per HourAbout UsShelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have...


  • Fairfax, United States Metropolitan Healthcare Services, Inc. Full time

    Perioperative Nurse Manager- this Nurse Manager will focus on Preop/PACUleadership Reports to: Clinical Director of Nursing Sign-on Bonus: $3,500.00 Main Function: Under the direction of Clinical Director of Nursing the Nurse Manager has responsibility during periods of delegation by the Clinical Director, for the effective implementation of the philosophy,...


  • Fairfax, United States CareerBuilder Full time

    Job Description: Our client is looking for a Program Manager to provide overall guidance and coordination of Data Migration and software development efforts in a complex environment, ensuring that the timing of development efforts is fully synchronized and ensuring the multiple technical teams are not introducing changes that negatively impact another...


  • Fairfax, United States Metropolitan Healthcare Services Inc. Full time

    Job DescriptionJob DescriptionPerioperative Nurse Manager- this Nurse Manager will focus on Preop/PACUleadershipReports to: Clinical Director of NursingSign-on Bonus:$3,500.00Main Function: Under the direction of Clinical Director of Nursing the Nurse Manager has responsibility during periods of delegation by the Clinical Director, for the effective...


  • Fairfax, United States Shelter House Full time

    Job DescriptionJob DescriptionTitle: Residential Coordinator (Part Time: 8am - 4pm)Department: Artemis House Region IReports to: Assistant Director of OperationsFLSA Status: Non- ExemptSalary: $20.00 Per HourAbout UsShelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s...


  • Fairfax, Virginia, United States Shelter House Full time

    Title: Residential Coordinator (On-Call) Department: Artemis House Region 1 Reports to: Assistant Director of Operations FLSA Status: Non- Exempt Salary: $20.00 Per Hour About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown...


  • Fairfax, United States ECS Full time

    ECS is seeking a Cyber Threat Analyst 1 to work in our Fairfax, VA office.Job Description:ECS is a leading managed cybersecurity services provider, ECS delivers a highly tailored and customized offering to each customer. Our team is responsible for protecting the ECS corporate and customer networks. Our mission is broad, and our team is agile. We will...


  • Fairfax, United States The Care Clinic Full time

    We are a physician owned outpatient psychiatry practice with an emphasis on patient care. We are looking for a motivated team player with excellent bedside manner.This is a unique opportunity to work in a cutting edge practice where we treat patients both with traditional medicine and with ketamine treatment.REQUIREMENTS: BC or BE IN PSYCHIATRY MINIMUM 1...

  • Management Analyst

    1 month ago


    Fairfax, United States Enterprise Solutions, Inc Full time

    Overview: We are seeking a highly skilled and motivated Management Analyst to join our team. As a Management Analyst, you will play a crucial role in analyzing and improving organizational processes and systems. This position requires expertise in signals intelligence, counterintelligence, military operations, electronic warfare, joint operations, exercise...

  • Branch Manager

    6 days ago


    Fairfax, United States PNC Financial Services Group Full time

    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...


  • Fairfax, United States Inova Health System Full time

    The APP Manager, MSK with the MSK service line is a System-wide role that exists only for Inova Service Lines and will be responsible for the overall management and coordination of APPs within the service line. The APP Manager serves as the direct supervisor for APP Leads in a Service Line.Reporting Relationship* Straight line reporting to Executive APP...


  • Fairfax, United States Ourisman Kia of Fairfax Full time

    Responsibilities: - Monitor and maintain accurate inventory records using inventory management software - Conduct regular physical inventory counts and reconcile any discrepancies - Collaborate with cross-functional teams - Coordinate with sales and service to get vehicles stocked in using our inventory software-perform dealer exchanges and associated...


  • Fairfax, United States Fresenius Medical Care Full time

    **PURPOSE AND SCOPE**: Develops, implements, maintains and evaluates an effective, data-driven, quality assessment and performance improvement program(s) with participation by other members of the interdisciplinary team. Serves as a quality improvement champion and role model by promoting and supporting the use of Continuous Quality Improvement (CQI)...