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Library Assistant

3 months ago


Goleta, United States City of Goleta Full time

**Description**:
The Library Assistant position on the Bookvan is responsible for driving the vehicle to and from scheduled stops. This position works with a Bookvan Department Aide to set up offsite service in an outdoor environment, to support patron browsing and circulation, register new users for library cards, and provide general library assistance. Participation at special events throughout the year may include passive or active seasonal programming.
This position requires possession of a valid Class "C" California driver's license with a satisfactory driving record. Bilingual English/Spanish abilities highly desired but not required for this position.
This position is scheduled at 15 hours per week for the following days and times:
Mondays 11:00 a.m. - 5:30 p.m.
Tuesdays 12:30 - 5:30 p.m.
Wednesdays 1:00 - 5:00 p.m.
** DEFINITION**
To perform a wide variety of technical and clerical library work including cataloging and circulating material for a specific function of the library; to perform technical and clerical work in support of various sections of the library; and to provide general information and assistance to library patrons.

**CLASS CHARACTERISTICS**
This is the entry level class of the Library Assistant series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience.

**Examples of Duties**:

- The following duties are typical for positions in this classification. Incumbents may not perform all listed job functions, nor are all listed duties necessarily performed by everyone in this class depending upon business need and changing business practices:_
- Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.
- Check out library materials to patrons, check in and prepare materials for return to the circulating collection, register new patrons, collect overdue fines.
- Respond to patron in-person and telephone requests for library materials, services and information, assist patrons in completing requests for materials not available in the local collection.
- Process items received on loan including the creation and deletion of temporary catalog records in online circulation system, may process interlibrary loan requests.
- Monitor overdue loans, prepare special billings, receive, deposit and post money from patrons for fees owed to the library.
- Perform general clerical work, type a variety of documents, answer phones, enter information into computer, maintain files and records; process and distribute the mail.
- Operate a variety of office equipment including a computer, typewriter, telephone system, cash register, copy machine, facsimile machine and other related equipment.
- Assist in monitoring, ordering and receiving supplies, maintain files of equipment and supplies.
- Participate in the preparation and maintenance of displays and exhibits, assist with seasonal and ongoing programs and activities.

**Typical Qualifications**:
**EDUCATION, EXPERIENCE, AND TRAINING**

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
**Education**:

- Equivalent to the completion of the twelfth grade.

**Experience**:

- One year of general clerical experience.

**KNOWLEDGE AND ABILITIES**

Knowledge of:

- Modern office procedures, methods and computer equipment.
- Principles and procedures of record keeping.
- English usage, spelling, grammar and punctuation.
- Basic mathematical principles.

Ability to:

- Learn basic library services and functions.
- Learn library terminology.
- Type at a speed necessary for successful job performance.
- Understand and follow oral and written instructions.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

- Sitting or standing for extended periods of time
- Operating assigned equipment
- Maintain effective audiovisual discrimination and perception needed for:

- Making observations
- Communicating with others
- Reading and writing
- Operating assigned equipment

**Supplemental Information**:
**PHYSICAL AND MENTAL DEMANDS/WORKING CONDITIONS**
- The physical and mental demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions._
- Mental function: Includes reading, writing, mathematical computations, operating a computer, problem solving, managin