Assistant Director

4 weeks ago

Zeeland, United States City on a Hill Ministry Cafe Full time

**Position Title**:
Assistant Director, COAH Cafe

**FLSA Status**

Non-exempt

**Job Type**

Part-time (27-35 hours/week)

**Report to**:
Director, COAH Cafe

**Supervises**:
N/A

**Department**

City on a Hill Cafe

**POSITION OVERVIEW**:
The Assistant Director of the City on a Hill Café partners with the Café Director to manage the daily business activities of the non-profit café including service to café guests, COAH ministry partners, and catered events. As leadership support to the Café Director, the Assistant Director will collaborate with café paid staff and volunteers to provide quality food, beverages, and hospitality for our unique food service business model.

**ESSENTIAL DUTIES**:

- Facilitate daily Café operations including food preparation and food & beverage service, opening and closing, and daily cash/sales reporting.
- Assist the Café Director with budget forecasting and management, including operating within revenue and expense projections.
- Recruit, train, empower, and communicate to Café staff and volunteers.
- Manage inventory for daily operations while controlling food and production costs.
- Primary lead for preparation for daily operations, food prep, cafe service, cleaning & stocking.
- Partner with the Cafe staff and volunteers to ensure daily tasks are performed.
- Assist in the creation of new menu items as needed.
- Contribute positively to team culture including collaboration with Café Director as a unified team.
- Assist Café Director with ongoing evaluation of food service operations to identify future ministry opportunities.
- Initiate proactive leadership in Café operations as part of COAHM’s value of building community in a comfortable & hospitable environment.
- In coordination with the Café Director, ensure food safety and cleanliness is held to the highest standards.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.

**OTHER DUTIES**:
Please note: this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change any time or without notice. An employee must perform other tasks, duties, and projects as assigned.

**EDUCATION/EXPERIENCE REQUIREMENTS**:

- A High School diploma or GED is required. Associates Degree in related field or trade school is preferred.
- Previous experience in food service operations and customer service.
- Proven 2 years of manager or supervisor experience.

**KNOWLEDGE, SKILLS & ABILITIES**
- Ability to lead, communicate and motivate
- Knowledge of purchasing, inventory control, and cost controls.
- Financial literacy.
- Passion for food and people.
- Exceptional communication and relational skills.
- Strong desire to work hard and with excellence.
- Actively pursuing a relationship with Jesus Christ.
- Ability to pursue innovation and embrace change.
- Strong organization and problem-solving skills.
- Positive, optimistic, and realistic attitude.

**COMPETENCIES**
- Customer Focus - Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service shortcomings and prioritize customer needs.
- Teamwork - Able to share credit where credit is due with co-workers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from co-workers; display team spirit.
- Flexibility - Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transition effectively from task to task; adapt to varying customer needs.
- Planning, Prioritizing, and Procedures - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.

**WORK ENVIRONMENT**:
The work environment characteristics described here are representative of those a co-worker encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform to perform essential functions. The employee must perform all duties in conformance to appropriate safety and security standards.

The noise level in the work environment is usually moderate.

**PHYSICAL DEMANDS**:
The physical demands described here are representative of those an employee encounters while performing the essential functions of this position.
- The employee must be able to regularly lift and/or move up to 40 pounds.
- While performing the duties of this position, the co-worker is required to**:Frequently; walk, stand, reach with arms and hands, talk and hear.**:

- Occasionally; sit,

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