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Waterpark Attendant

3 months ago

Lake Geneva, United States Timber Ridge Lodge Full time

**Description**

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a **Waterpark Attendant **to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.

**Our Team is looking for **_People Pleasing _**individuals who want to do the following**:

- Turn our guest's ordinary day into an extraordinary day ✨
- Love where they work ✨
- Be appreciated for what they bring to a team ✨
- Learn and grow with a company who truly values it's people ✨

**What's in it for you?**
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)

**About the role**

Splash to your next career as a Water Park Attendant: Act as a receptionist for the Waterpark facility while being responsible for business transactions and supervision of assigned areas (_not including elevated water slides). _Also responsible for maintaining these areas and providing assistance to trained emergency response staff when needed.

**What will you be doing?**
- Act as a receptionist for all guests entering the pool area.
- Maintain a responsible, cordial and friendly attitude at all times.
- Assist with monitoring the facility and the conduct of patrons.
- Perform general cleaning/maintenance within the department as assigned by a supervisor/manager.
- Assist in maintaining order and enforcing rules throughout the facility.
- Inform supervisor/manager of any damages to facility, attractions or equipment.
- Interact with guests and patrons in a positive customer service manner.
- Ensure that all wristbands and other points of control and access are properly maintained with the intent to provide a safe, enjoyable atmosphere for all patrons.
- Provide directions throughout the property to guests and patrons.
- Take guest comments/concerns and pass information along to appropriate team members. (lifeguards, supervisors, managers, etc.)
- Answer guest questions about the facility, property, and surrounding area.
- Assist trained emergency response staff when needed and as directed.
- Perform all other duties assigned by department supervisor/manager or his/her designee.

**What do you bring to the role?**
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience

**WARNING**:must be prepared to be a part of guest memories for years to come

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

GGTRH