Office Services Clerk

2 weeks ago


Baltimore, United States State of Maryland Full time

**Introduction**:
"Together, we are building a stronger Maryland."
- Governor Wes Moore

Do you want to join a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS) When you work at DPSCS, it’s an opportunity to support and impact our large workforce, help ensure the public safety of Maryland’s residents and change the lives of returning citizens.

**GRADE**:
ASTD8

**LOCATION OF POSITION**:
**Baltimore County, at the below address**:
MCTU

6776 Reisterstown Road

Baltimore, MD 21215

**POSITION DUTIES**:
An Office Services Clerk is the full performance level of work performing diverse clerical duties which support agency operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs. Employees in this classification do not supervise.
- Ensure the writs are processed timely and efficiently, entering accurate data in OCMS.
- Responds to inquiries, makes determinations and resolves problems relative to inaccurate or incomplete information and discrepancies in various records and documents being processed;
- Explains basis of determinations to workers in other offices and agencies, clients or their representatives and the general public;
- Ensure that accurate information is provided MCTU supervisor and staff and informs supervision regarding any pertinent information;
- Assembles and verifies data and compiles information in order to prepare routine statistical and status reports;
- Updates and maintains files, logs, schedules, rosters and records;
- Composes routine correspondence to provide or request essential information, explain the status of requests and the procedures to be followed;
- Recommends changes in office procedures as necessary to improve office efficiency;
- May type correspondence, reports, schedules and other material using a keyboard of a personal computer;
- Performs other related duties

**MINIMUM QUALIFICATIONS**:
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes:
**DESIRED OR PREFERRED QUALIFICATIONS**:

- Knowledge of English, spelling, punctuation, grammar and arithmetic;
- Knowledge of office equipment and office procedures;
- Skill in maintaining files, logs and other records;
- Ability to type correspondence, reports, and forms using a keyboard of a personal computer;
- Ability to perform arithmetic calculations;
- Ability to compose routine correspondence;
- Ability to communicate effectively with the general public, co-workers and supervisors.

**SELECTION PROCESS**:
**BENEFITS**:
**STATE OF MARYLAND BENEFITS**

**FURTHER INSTRUCTIONS**:
Linda Franklin-Barber

443-691-6628

We thank our Veterans for their service to our country.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

TTY Users: call via Maryland Relay


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