Airline Passenger Assistant

The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

**SALARY: $19.00/hr**
- The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

**Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided

**Preferred Qualification:
- One (1) year of customer service experience preferred

**Responsibilities:
- Follow safety precautions at all times while transporting passengers
- Positive interpersonal interaction with passengers
- Comply with all client and/or site security requirements and processes
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
- Assist passengers with baggage retrieval and transport, if necessary
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Complete thorough Incident Reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.