Specimen Testing Technician

3 weeks ago

Saint Petersburg, United States Fastest Labs of St. Pete Full time

Job Overview:
At Fastest Labs, your role with our team will be a dual role with administrative duties such as customer service, data entry and handling telephone calls and providing clinical drug, DNA, and alcohol testing services. Our office is open M-F 9am to 5pm. We are considered non-medical (no blood draws here).

This position requires a high level of customer service and a positive attitude. No medical experience is necessary, we will certify and train you to welcome, test and service our clients. We perform pre-employment and random drug, alcohol and DNA testing for small to large businesses and individuals. This is a professional setting with a low stress environment with periods of down time. Will require occasional mobile collections, with optional after-hours collections for an additional bonus.

**PERSONAL ATTRIBUTES REQUIRED**:
Quick learner and urgency to become an expert in what you do.

Enthusiasm for learning our business and working with our corporate and personal clients.

Treat clients with a high level of customer service.

Able to multi-task and be well organized with strong attention to detail.

**PRIMARY RESPONSIBILITIES**:
1. Handle potential customer inquiries and follow telephone script with callers to schedule an appointment or come into the collection facility for testing.
2. Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
3. Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
4. Collect payment from clients.
5. Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
6. Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
7. Monitor and inventory testing supplies.

9. Daily cleaning of office.

10. Faxing, filing, and data entry using QuickBooks Online.

**MUSTS**:
Ability to withstand contact with urine, saliva, body hair, nails.

High School Diploma or equivalent.

Reliable, responsible, trustworthy, detail-oriented.

21 years of age or older.

Basic computer and customer service skills.

**PREFERRED BUT NOT NECESSARY**:
Prior sales experience

Bi-lingual in Spanish and English

QuickBooks Online experience

CPC Certified Professional Collector

BAT Breath Alcohol Technician
- This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position._

NO RECRUITERS OR THIRD PARTY PLACEMENT AGENCIES.

**Job Type**: Part-time

Pay: $15.00 - $19.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- 401(k) matching
- Flexible schedule
- Opportunities for advancement

Schedule:

- Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

- Are you age 21 or over?

**Education**:

- High school or equivalent (required)

Ability to Commute:

- Saint Petersburg, FL 33701 (required)

Work Location: In person

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