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Community Manager

2 months ago

Lafayette, United States Pillar Cowork and Childcare Full time

We are a premier coworking and childcare space where small businesses, entrepreneurs, and parents can hang out, work, and enjoy free perks. Our goal is to create an awesome workspace that helps startups, freelancers, and creatives be more productive. We're all about supporting our local community and giving people a space to do great things. And we do it all while being professional, friendly, and supportive. We also have a play-based child development space for toddlers/preschoolers.

We're looking for someone friendly, organized, and flexible who is a team player. You'd work about 28 hours a week, covering both morning and evening shifts, and you'll get benefits and holidays off.

**Important Note**:See below for a list of requirements. This list is not comprehensive, you may be asked to support our community in unique ways that are in alignment with our mission. The Community Manager gets hourly pay plus commission on sales. You might also be required to help with light cleaning, attend events, or travel to nearby cities.

Front Desk Support:

- Welcome members and guests warmly and make sure they sign in upon entry.
- Get to know everyone's names and build a sense of community.
- Keep the front desk tidy and let members know about any deliveries.
- Answer questions and help out with anything members and guests need.

Event Support:

- Get feedback on events and suggest new ones based on our target market.
- Know all the good local spots for food, supplies, and fun.
- Stay active on our member platform to keep everyone engaged.
- Make sure everyone knows the rules and what's going on in the building.
- Keep the vibe right for different events and help set up when needed.

Member Retention Support:

- Check-in with members regularly to see how they're doing.
- Show people around the building when needed.
- Help with light cleaning and organizing
- Sort and organize all the mail and keep the mailroom tidy.
- Keep track of key cards and make sure everything's secure.
- Know how to handle emergencies and make sure everyone stays safe.
- Help with the coffee machine and deal with any issues with outside vendors.

Sales Support:

- Collaborate with the marketing team to ensure a seamless experience for potential clients/members.
- Provide support in organizing and executing sales events or presentations.
- Help maintain accurate records of sales activities and customer interactions.
- Contribute ideas for improving the sales process and customer experience.

**Job Types**: Part-time, Contract

Pay: $18.00 - $22.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule

Experience level:

- 1 year

Schedule:

- Evenings as needed
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Lafayette, CA 94549: Relocate before starting work (required)

Work Location: In person

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