Customer Service Representative

4 weeks ago


Morton Grove, United States Midas Full time

Job Summary:
**Duties**:

- Answer incoming customer calls in a professional manner
- Provide information about products and services
- Resolve customer inquiries and complaints promptly
- Perform data entry tasks accurately
- Conduct outbound calls to follow up with customers
- Utilize multilingual skills to assist non-English speaking customers
- Demonstrate strong sales skills and upsell products when appropriate
- Maintain phone etiquette standards at all times
- Communicate effectively with customers to ensure satisfaction

Qualifications:

- Proficiency in Spanish is a plus
- Ability to analyze customer needs and recommend solutions
- Prior experience in customer service is preferred
- Strong communication skills both verbal and written
- Excellent phone etiquette and active listening skills

This position offers the opportunity to work in a dynamic customer service environment where you can utilize your skills to provide exceptional service.

**Job Types**: Full-time, Part-time

Pay: From $769.74 per week

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

Ability to Relocate:

- Morton Grove, IL 60053: Relocate before starting work (required)

Work Location: In person



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