Customer Service Representative
4 weeks ago
Job Summary:
**Duties**:
- Answer incoming customer calls in a professional manner
- Provide information about products and services
- Resolve customer inquiries and complaints promptly
- Perform data entry tasks accurately
- Conduct outbound calls to follow up with customers
- Utilize multilingual skills to assist non-English speaking customers
- Demonstrate strong sales skills and upsell products when appropriate
- Maintain phone etiquette standards at all times
- Communicate effectively with customers to ensure satisfaction
Qualifications:
- Proficiency in Spanish is a plus
- Ability to analyze customer needs and recommend solutions
- Prior experience in customer service is preferred
- Strong communication skills both verbal and written
- Excellent phone etiquette and active listening skills
This position offers the opportunity to work in a dynamic customer service environment where you can utilize your skills to provide exceptional service.
**Job Types**: Full-time, Part-time
Pay: From $769.74 per week
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to Relocate:
- Morton Grove, IL 60053: Relocate before starting work (required)
Work Location: In person
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