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Schedule Specialist
1 month ago
We are hiring for a Schedule Specialist to work Full Time in Valparaiso
At Indiana Homecare Northwest, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
The **Scheduling Specialist** is responsible for managing patient referrals and visit schedules.
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
**Education Requirements**
- High school education or equivalent
**Experience Requirements**
- Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
**Skill Requirements**
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
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