See more Collapse

Residence Concierge

1 month ago

Los Angeles, United States AccorHotel Full time

**Company Description**
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Turning moments into memories for our owners, residents & guests is just one way we are ambassadors for our brand, our property and our community. As a member of our Residential Team, you will use your passion for personalized guest service by providing a warm welcome for our owners, residents, and guest sharing the very best attractions, events and venues our destination has to offer.

**What you will be doing**:

- Identify and document all requests, expectations and biographical information for owner, residents and guest profiles to facilitate creating personalized experiences
- Review daily arrivals and identify special requirements with the Doorperson, Engineering and Housekeeping
- Act as a liaison for our owners & guests. Greet owners, residents and guests upon arrival, completing the arrival and departure process, all service standards are followed
- Assist with delivering packages and luggage as needed to condos
- Inspection & assets management for condo units and reporting any issues that need to be addressed

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
- Pay Rate: $27.30 per hour

**Qualifications**
- Customer Service experience required; Must possess outstanding guest services skills, sophisticated verbal & written communication skills as well as the ability to adapt to different personalities and situations
- Ability to adapt to multiple software platforms
- Strong interpersonal, research and problem solving abilities
- Highly responsible & reliable
- Possess a can-do attitude in order to accommodate the random requests & needs of the residents

**Additional Information** Your team and working environment**:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

**Visa Requirements**: Must provide proof of eligibility to be employed in the United States of America.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**

LI-KT1

We have other current jobs related to this field that you can find below

  • Concierge

    2 weeks ago

    Los Angeles, United States Luxe Security Full time

    **Concierge Position** **Position**: Concierge **Schedule**: Weekends and Graveyard Shifts Required **Hourly Pay**: $19 - $21 per hour **About Us**: Luxe Concierge is a leading provider of concierge services dedicated to delivering exceptional customer experiences. We are currently seeking a dedicated and customer-focused individual to join our team as a...

  • Daytime Concierge

    5 days ago

    Los Angeles, California, United States Hines Interests Limited Partnership Full time

    As a Daytime Concierge with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents.Responsibilities include, but are not limited to: We Concierge, Hotel, Property Management

  • Residential Concierge

    6 days ago

    Los Angeles, United States Wilshire Properties Full time

    Job Overview: We are seeking a professional Concierge to join our team and provide exceptional customer service to our clients. As a Concierge, you will be the first point of contact for guests and residents, ensuring their needs are met promptly and efficiently. **Duties**: - Provides a warm welcome to residents and guests - Register guest or vendor in...

  • Concierge

    3 weeks ago

    Los Angeles, United States Caruso Full time

    The Concierge Ambassador at Palisades Village will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations. Concierge Ambassadors are direct liaisons who interact with guests and/or residents answering questions, giving direction and making detailed reservations or...

  • Concierge

    4 weeks ago

    Los Angeles, United States Caruso Full time

    The Concierge Ambassador at Palisades Village will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations. Concierge Ambassadors are direct liaisons who interact with guests and/or residents answering questions, giving direction and making detailed reservations or...

  • Residences Concierge

    5 days ago

    Los Angeles, California, United States Marriott International Inc Full time

    Additional Information Pay: $29.70/hour Job Number Job Category Rooms & Guest Services Operations Location W Hollywood Condo Assoc WH, 6250 Hollywood Blvd, Los Angeles, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond to Residence owners and their guests requests...

  • Residence Concierge

    5 days ago

    Los Angeles, California, United States AccorHotel Full time

    Company DescriptionAt Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging...

  • Front Desk Concierge

    2 weeks ago

    Los Angeles, United States ONQUEST Full time

    We are looking for Hospitality Superstars to be considered for the Front Desk Concierge career opportunity in our luxury high rises **Los Angeles, CA**. Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most...

  • Concierge Ambassador

    4 days ago

    Los Angeles, United States Caruso Full time

    The Concierge Ambassador will provide an unparalleled level of service in a professional, friendly, warm, and engaging manner to exceed guests’, tenants and resident’s expectations. Concierge Ambassadors are direct liaisons who interact with guests, answering questions, giving directions, and coordinating detailed reservations or recommendations. This...

  • Concierge - Luxury

    2 weeks ago

    Los Angeles, United States Related Full time

    **Responsibilities**: **Work Schedule**:Monday - Friday (6 am - 2:30 pm)** **Days Off**:Saturday - Sunday** Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for others? If so, Related Companies’, Luxury team is searching for a unique individual like you to join our team as a...

  • Concierge - Luxury

    4 weeks ago

    Los Angeles, United States Related Partners, Inc. Full time

    To learn more about Related click here: Work Schedule: Monday - Friday (6 am - 2:30 pm) Days Off: Saturday - Sunday Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for oth Concierge, Residential, Hotel, Property Management

  • Concierge - Luxury

    3 weeks ago

    Los Angeles, United States Related Partners, Inc. Full time

    To learn more about Related click here: Work Schedule: Monday - Friday (6 am - 2:30 pm) Days Off: Saturday - Sunday Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for oth Concierge, Residential, Hotel, Property Management

  • Resident Services Associate

    2 weeks ago

    Los Angeles, United States PMP Management Full time

    Job DescriptionJob DescriptionDescription:Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate / Concierge, The Century, Los Angeles, CA.Who We AreProperty Management Professionals LLC. (PMP) is an industry-leading Association management firm...

  • Resident Services Associate

    3 days ago

    Los Angeles, United States PMP Management Full time

    Job DescriptionJob DescriptionDescription:Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate / Concierge, The Century, Los Angeles, CA.Who We AreProperty Management Professionals LLC. (PMP) is an industry-leading Association management firm...

  • Daytime Concierge

    4 weeks ago

    Los Angeles, United States West Edge - MF Full time

    **Overview** When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make...

  • Concierge

    4 weeks ago

    Los Angeles, United States AIR Communities Full time

    **Company Description** We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets! At AIR, we're passionate about what we do, both inside and outside of work. Our culture goes beyond our high-performing team; it also influences and enhances relationships with our...

  • Concierge

    1 day ago

    Los Angeles, United States AIR Communities Full time

    **Company Description** We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets! At AIR, we're passionate about what we do, both inside and outside of work. Our culture goes beyond our high-performing team; it also influences and enhances relationships with our...

  • Resident Services Associate

    3 days ago

    Los Angeles, United States PMP Management Full time

    Job DescriptionJob DescriptionDescription:Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate /Concierge.Who We AreProperty Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services...

  • Resident Services Associate

    2 weeks ago

    Los Angeles, United States PMP Management Full time

    Job DescriptionJob DescriptionDescription:Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate /Concierge.Who We AreProperty Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services...

  • Daytime Concierge

    5 days ago

    Los Angeles, California, United States Hines Full time

    Overview: *Position is full-time, including weekends, on-site with Tuesday and Wednesday off* When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Companys esteemed annual list of the Worlds Most...