Quality Analyst

2 weeks ago

Burns Harbor, United States Cleveland-Cliffs Full time

Summary of Responsibilities:- Review of customer purchase orders (PO’s) and material contracts for discrepancies of technical requirements-
- Troubleshoot conflict issues between SAP sales orders and Plant legacy (production) orders-
- Review and comprehend customer, agency, and internal specifications to ensure compliance and assignment of capable/qualified facilities to one-time orders and forecasted materials.-
- Regular follow-up of “Held” Sales Orders / Parts requiring clarification from either the customer or Plant Quality group. Work with Inside Sales or Account Manager to obtain the necessary confirmation or PO revision to release the order.-
- Enter inquiries to Plant Quality for technical questions or size limitation approval.-
- Review repeated PO’s that have bypassed the OSA technical review to ensure correct values have been assigned on the Sales Order.-
- Review and resolve Sales Orders that have been identified by the Error Order Review system.-
- Review the customer PO specification and grade requirements to confirm the correct Book/Spec/Grade has been applied to the Sales order.- Minimum Qualifications:- Associate's degree or equivalent experience (2+ Years).-
- Working knowledge of Microsoft Office including Excel, PowerPoint, and Word-
- Knowledge of Hot Roll, Cold Rolled, and Coated steel products.- Preferred Qualifications:- Bachelor’s degree-
- Proficient in using a legacy business system.-
- Quality Assurance and/or Customer Specification knowledge-
- Customer Service or Planning background-
- Flat Carbon steel product or process experience-
- Familiarity with Microsoft Access or SQL- Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more

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