Intake Coordinator

1 week ago

Peru, United States The Grove, Peru Full time

**Intake Coordinator - Full Time, Part Time, and PRN Openings**

**Who we are**

The Grove Estate

We are an exclusive, boutique-style residential treatment program addressing substance use disorders, mental health issues, and trauma for whole-person healing. The Grove offers a trauma-informed, tailored approach to drug and alcohol rehabilitation.

Specialty Programs

Embarking on the journey to sobriety can be daunting, but at The Grove in Indiana, we're here to light the way with a comprehensive approach tailored to your unique needs. Our dedicated team of healthcare experts focuses not only on helping you quit substance use but also on addressing the underlying mental health issues like anxiety, depression, and emotional trauma that often accompany drug and alcohol addiction. Every step you take is supported, guided, and filled with hope in our nurturing environment. Here, you're not just another patient; you're part of a community that genuinely cares and believes in your ability to achieve lasting recovery and reclaim a brighter, substance-free future.

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient’s lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility.

**Perks at Work**

Team Members enjoy a variety of perks in working with us. We offer competitive market wages along with a full robust package around Healthcare, Education, and Recognition.

**Healthcare**:

- Medical Packages with Rx - 3 Choices
- Flexible Spending Accounts (FSA)
- Dependent Day Care Spending Accounts
- Health Spending Accounts (HSA) with a company match
- Dental Care Program - 2 choices
- Vision Plan
- Life Insurance Options
- Accidental Insurances
- Paid Time Off + Paid Holidays
- Employee Assistance Programs
- 401k with a Company Match

**Education + Leadership Development**
- Up to $15,000 in Tuition Reimbursements
- Student Loan Forgiveness Programs

**Recognition + Rewards**
- On the spot recognition Prizes
- Team Member of the Quarter
- Team Member of the Year

**The Role Itself**

The Intake Coordinator answers all inquiry calls regarding treatment and facility, presents treatment options, documents calls, and schedules initial assessments. sets appointments for callers seeking treatment. Coordinator provides referral information when appropriate. Coordinator works to ensure smooth transition into the admission process including explanation of program, transportation, insurance verification.
- ** Provides Clerical Support to the assessment team and acts as a back up to the front desk receptionist.**:

- **Enters information into computer systems for patient and tracking information.**:

- ** Checks all patient belongings and inventories them.**:

- ** Processes consent forms and admission documentation.**:

- ** Sends appropriate documentation to referral sources.**:

- ** Assistance with discharges as needed.**:

- **Schedules appointments for incoming assessments.**:

- ** Assists in the orientation of patients to the facility and programs.**

**Job Requirements**:
**Education**:

- High school diploma or GED required.
- Associates or Bachelor’s Degree in Psychology, Sociology, or Behavioral Health field is a plus.

**Work Experience**:

- One (1) year of experience in inpatient mental health is preferred.

**Other Requirements**
- Positive Attitude
- Critical thinking skills, decisive judgment and the ability to work with mínimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

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