Project Support Specialist
4 weeks ago
Summary
This position is located in the Drug Enforcement Administration (DEA), Information Systems Division, Arlington, VA.
This position(s) primary purpose is directly responsible for the delivery of customer support services, including installation, troubleshooting, user assistance and/or training.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Veterans
Clarification from the agency
U.S. Citizens, Nationals, or those who owe allegiance to the U.S.
Duties
As a Project Support Specialist, your typical work assignments may include:
Reviewing information, reconciles conflicting data, and devises new or modified methods to analyze findings.
Providing assistance to staff in evaluating new IT developments and studies, monitors action items and special projects.
Analyzing vendor payments are accomplished in compliance with pertinent laws and regulations.
Providing day to day coordination and guidance of programs involving Information Technology (IT) services in the Customer Service Unit.
Collecting reference material identified in proposed new policies.
**Requirements**:
Conditions of Employment
U.S. Citizenship is required.
Selectee may be required to serve a probationary period.
**Qualifications**:
Applicants must meet all of the required qualification requirements described below by the closing of this announcement.
OR
**Education**: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.
OR
**Combination of Education and Experience**: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Additional information
For reasonable accommodation at the Drug Enforcement Administration, please contact the Human Resources office listed in this announcement.
**Current or Former Political Appointees**: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions.
Recruitment and/or Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available.
**Benefits**:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:
**Qualified Category**: In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
**Well Qualified Category**: In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some, but not all, of the requirements of the position.
**Best Qualified Category**: In addition to meeting minimum qualifications, applicants must posse
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