Customer Service Representative
3 days ago
**Total Distribution, Inc.** has an **immediate **opening in the Bayonne, NJ, area for full-time experienced Customer Service Representative to support our warehouse operation.
Day Shift Monday Through Friday
**How you will contribute to the success of the company and grow your career**:
- Process and input customer orders, both inbound and outbound.
- Create and monitor warehouse work requests.
- Monitor inbound/outbound material activity and print order labels based on customer requirements.
- Trace shipped orders and notify customers of all activity concerning their merchandise.
- Perform warehouse functions as requested, including opening and closing procedures.
- Run inventory reports to check for product availability.
- Check drivers in confirming they have a delivery appointment or that their outbound order is ready to shop.
- Print labels from system for inbound orders.
- Communicate appropriate handling of temperature sensitive shipments.
- Perform daily customer-specific reporting tasks.
- Responsible for filing and data entry.
- Keep accurate records of customers’ material while at site and in transit.
- Adhere to the site’s quality and safety standards.
**What you need to excel**:
- Minimum of 3 years customer service experience.
- Minimum of 3 years working in a warehouse or equivalent environment preferred.
- Must be able to type at least 40 wpm.
- Good organizational and communication skills.
- Literacy in Microsoft Office programs and Google Docs and Sheets required.
- Working knowledge of office equipment and computer hardware and peripheral devices.
- Basic understanding of databases.
- Prior data entry experience.
- Capable of making sound judgment calls independently.
- Motivated to perform daily tasks without prompting.
- Ability to maintain confidentiality of customer and contract information.
- High school diploma or GED equivalent.
- Ability to successfully pass background check and drug screening.
Pay: From $21.88 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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