Gift Shop Sales Associate

2 weeks ago

Glendale, United States Phoenix Children's Hospital Full time

This position accurately handles cash and credit transactions and helps process new merchandise in the store and assists the Mgr, Gift Shop in effectively managing the Hospital gift shop to achieve optimum customer service and net income.

**Position Duties**:

- Operates cash and point of sale computer systems.
- Opens registers daily by counting money, balance drawer, and opening cash registers.
- Counts money and prepares closing financial forms for deposit statements at the end of day for reports. Balances drawer at end of day.
- Completes sales transactions by proper system procedures, to include, cash, credit card, phone orders and payroll deduction.
- Prices and displays merchandise as directed by gift shop manager.
- Contacts environmental services as needed to keep gift shop clean.
- Organizes extra inventory in an efficient manner.
- Tracks inventory. Reports shortages to manager to keep inventory levels appropriate at all times.
- Creates visually appealing merchandise displays to enhance sales.
- Provides Gift Shop leadership in the absence or at the direction of the Gift Shop Manager.
- Ensures operations are working at all times, even when Manager is out.
- Answers questions often directed to the Manager in her absence or at the direction of the Manager. If unsure of action to be taken - consult with Manager.
- Service Excellence.
- Greets customers with positive verbal and nonverbal communication.
- Maintains confidentiality.
- Interacts with customers out on the sales floor; offers suggestions to assist in purchase selection.
- Offers assistance to all phone callers.
- Performs miscellaneous job related duties as requested.

**Phoenix Children's Mission, Vision, & Values**:
**Mission**
To advance hope, healing and the best healthcare for children and their families

**Vision**
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

- Offering the most comprehensive care across ages, communities and specialties
- Investing in innovative research, including emerging treatments, tools and technologies
- Advancing education and training to shape the next generation of clinical leaders
- Advocating for the health and well-being of children and families

**Values**
- We place children and families at the center of all we do
- We deliver exceptional care, every day and in every way
- We collaborate with colleagues, partners and communities to amplify our impact
- We set the standards of pediatric healthcare today, and innovate for the future
- We are accountable for making the highest quality care accessible and affordable

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