Non-college Work-study, Computer Lab Assistant Uhd

2 months ago


Houston, United States University of Houston-Downtown Full time

Monitors the operation of the general computer lab and assists with software installations if needed
- Greets students as they come into the general computer area and provides first-tier user support to students and faculty
- Provides data entry for the Help Desk Ticketing System
- Performs opening and/or closing procedures
- Performs other duties as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Must have good telephone etiquette and good customer service skills
- Must be a self-starter in exercising initiative and have the ability to get things done by performing daily tasks effectively
- Solve basic routine Software and Hardware issues as necessary

EEO/AA

**Qualifications**

**This position is at the UHD Northwest Campus**

** MUST BE A UHD STUDENT**
- Must be able to work the evening shift (4 pm to 9 pm) and/or split shift.
- Must have some knowledge of software skills
- Experience requirements: Less than one year
- Must provide a resume and current UHD class schedule

**Notes to Applicant



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